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Honest to God, there is NOTHING worse than having to call Medicare. When you do FINALLY get a live person, they have to transfer you. the next person can't hear you and hangs up. Then you spend another 30 minutes trying to get someone on the phone.
Their mail is the same. When they request something of you, you NEVER EVER get a phone number other than the 1-800 phone number to call for questions.
If there was a way I could get medical insurance without having to go through them, it'd sure please me to no end.

I've been trying to get one claim settled for 9 months. They said the physician was responsible for the bill. I've paid the bill. I got the stuff requested to the department I was told to send it to. Now they send it back to me telling me I have to send in a claim for it. The doctor sent in a claim 9 months ago.

I've had insurance all my life, and honestly, I've never experienced worse customer service anywhere than I have with Medicare.


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