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Now that Regions has taken back credit card processing from FIA there are at least two major deficiencies that need their attention:

1) They need to register their payment center with CheckFree, so that those of us who pay our bills electronically via another financial institution don't have to have our institution MAIL checks to Birmingham. Virtually every bank in the U.S. accepts electronic payments for Visa cards, but apparently Regions feels it isn't necessary!

2) I need Shopsafe (1 time, merchant-restricted credit card numbers) back.

Also, they need to speed up their response to their 'secure bank mail', which takes two or three days to get a response.

I've moved all my credit card usage to my Bank of America card until Regions gets this straightened out.


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