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I recently receive the worst customer service EVER. I tentative processed a rate renew--and I say tentative because over th ephone I ws told that it would not take effect ntil the 24--when I called to cancel they refusd to refund the rate renew fe--thousands of dollars they have stolen from me--LIES, LIES. I have few options except I am not done. This is fraud if I have ever experienced it. They cannot be able to get away with this.


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