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Hi

I am writing this mail as I am not able to reach you though phone from past one week I did mail you infroming regarding this.I never got a reply.I am Preetam Bale Shivalingappa, unfortunately used your Airlines for travelling from Bangalore to Memphis on August 30th 2:40 AM flight number CX 6711 via Hongkong ,Chicago. I am sorry to say that I had a very bad experience though out the flight journey and would never want to fly again using your airways.
I encountered a list of problems during the travel.

I am strict vegetarian and I was served Non-vegetarian food in spite of requesting them to be served veg.
At Chicago Airport,I searched for my bags and could not find it. I was so tensed because of this.I did not have any of you infroming regarding the delay in bags.I waited for like an hour at your counter and there was no one to help me out on this.Later I was told to contact United Airlines .I went to inquire there and they sent back me to Cathay Pacific. I had only around ten mins for catching the next flight to head towards Memphis .This made me feel even worse.
My baggage were delayed for 2 days. As all my daily requirements were in those baggage I was forced to shop out because of the delay.
After getting the bags I found 2 of my bags out of 3 to be damaged which is so disgusting.When I asked the delivery guy ,he asked me to inquire the Airlines.I did write a mail soon regarding this and even called but there was no proper response.

So now I have decided to cancel the tickets which I had book to return back to Bangalore and would never want to fly again in your Airlines.

Thank you for such a wonderful service to your loyal customers


Regards,
Preetam
Ph: +1 901-907-1476


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