AT&T Uverse customer service

AT&T Uverse is theIinternet product offered by telecommunications company AT&T. Uverse is a 3-pronged product including broadband internet, IP phone service and IPTV service. AT&T Uverse customer service is provided in the form of phone support, community forums and some live video support.

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Customer Service

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Phone: 800-288-2020

  • How to reach a live person:
    • Keep pressing "#" and you will be transferred to a live operator. Took my only 2 times.
  • Hours of Operation:
    • Mon-Sat: 10am-8pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

25
Oct

Posted by Anonymous


on 10/25/22 at 12:45PM

Called to report a suspicious call I received regarding out tv service. Was asked to get my remote..... I didn't wait, just hung up. The number was 815/724-5357 caller ID was Comed.
Called AT&T, while being transfer to UVerse was cutoff. Was this a legitimate call?

08
Aug

Posted by Bettye


on 8/8/19 at 2:07PM

We have had U-Verse for over a year and are very happy, however....i AM EXTREMELY disappointed that the ACC network is not available as I was assured it would be. I will not continue the service if this is not resolved

10
Jul

Posted by Anonymous


on 7/10/19 at 10:04PM

U-verse WAS a great service for years, in that you could watch recorded shows remotely (from another city) over the internet AND their software for remote viewing included a remote control! Recently they have DONE AWAY WITH THE REMOTE CONTROL when remote viewing!! NOW YOU ARE FORCED TO LET THE COMMERCIALS PLAY IN FULL! I no longer recommend U-verse to friends for that reason. One star for seriously downgrading the quality of the remote viewing experience!

01
Apr

Posted by Anonymous


on 4/1/19 at 5:38PM

We have no service.

19
Jan

Posted by Anonymous


on 1/19/18 at 10:06AM

In Ballantyne (Charlotte NC) we had a service issue that was promptly repaired by our tech Brian. He was on time,efficient, friendly and professional. How delightful to have a positive experience on an icy day.

View all 758 AT&T Uverse customer service reviews »
Customer Service Ratings

Based on 626 votes.

2.2

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Corporate Office

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AT&T Uverse customer service news
A review of AT&T UVerse after one year of subscribing

The customer service is also efficient as it is all by computer--they don't need a service person to come to a box. When I was laid off from work back in ...

Longhorn Network: AT&T uVerse Reportedly To Carry Channel

Since I have a uVerse account with AT&T, I went ahead and phoned them at about 9:00 pm CT on Thursday evening, and I can assure you that the call center is not yet aware of any change to their standard response: "We don't carry the LHN, and aren't ...

WLBT 3 - Jackson, MS: Bundle Bungle: AT&T Uverse issues

Durant started making calls to the company's customer service number, once a day for the last two weeks. She's kept a record of who she has talked to and how long. "I've talked with someone everyday for at least two to three hours," said Durant. ...

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