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United Airlines SUCKS. This company has no idea what Customer service is. Exactly why I encourage all my family and friends to NOT fly with United. Southwest Airlines understand how to provide service. When I called your customer Service (UNITED) I was put on hold for an hour and a half. This time it says 24 minutes. This is ABSURD. YOU SIMPLY STINK AS AN AIRLINE. Your CEOand executive staff ALL need to be FIRED.


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