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I have had my account since they took over my bank in '93. I have stuck with them because of my automated drafts. I have had several overdrafts due to the way money is credited. I have resolved most of the issues but now a new one has come up. Unauthorized charges that cause an overdraft and a$35 chg. and now I can't get through to the bank on the phone their 24/7 cust.service line was "unable to address my concerns at this time call back later" after 15min. on hold. I think it just might be time to change my bank. I have 4 acct.


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