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| Contact information related to T-Mobile customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for T-Mobile with your favorite sites. |
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General Customer Service
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Phone:
800-937-8997
How to reach a live person:
Speak "English"
Speak "representative" at next prompt
Hours of Operation:
Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week.
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
Their web site says you can dial "611" without charge if you are already a T-Mobile customer.
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Pre-Paid Accounts
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Phone:
877-778-2106
How to reach a live person:
Speak "Representative" continually until transferred to a live person. I had to say it 3 times when asked for my phone number until they transferred me.
Hours of Operation:
This information has not been added. Click here to update this department.
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
This information has not been added. Click here to update this department.
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Technical Care
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Phone:
877-524-9524
How to reach a live person:
This number is direct to a live person.
Hours of Operation:
Not sure, but I called at 5:30am PT on a Monday morning and someone picked right up.
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
24-7 Customer care closes early, but tech support has to be open all the time, it is mandatory, I work for Tmobile.
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TTY
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Phone:
877-296-1018
How to reach a live person:
This information has not been added. Click here to update this department.
Hours of Operation:
5:00 a.m. - 10:00 p.m. PT, daily
Email:
Customer service link:
Description:
Services requires a TTY device.
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View all 30 user comments for T-Mobile >>
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Based on 833 votes
1.6
Customer service rating: T-Mobile
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