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| Contact information related to T-Mobile customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for T-Mobile with your favorite sites. |
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General Customer Service
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Phone:
800-937-8997
How to reach a live person:
Speak "English"
Speak "representative" at next prompt
Hours of Operation:
Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week.
Email:
Customer service link:
Description:
Their web site says you can dial "611" without charge if you are already a T-Mobile customer.
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Pre-Paid Accounts
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Phone:
877-778-2106
How to reach a live person:
Speak "Representative" continually until transferred to a live person. I had to say it 3 times when asked for my phone number until they transferred me.
Hours of Operation:
This information has not been added. Click here to update this department.
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
This information has not been added. Click here to update this department.
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Technical Care
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Phone:
877-524-9524
How to reach a live person:
This number is direct to a live person.
Hours of Operation:
Not sure, but I called at 5:30am PT on a Monday morning and someone picked right up.
Email:
This information has not been added. Click here to update this department.
Customer service link:
Description:
24-7 Customer care closes early, but tech support has to be open all the time, it is mandatory, I work for Tmobile.
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TTY
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Phone:
877-296-1018
How to reach a live person:
This information has not been added. Click here to update this department.
Hours of Operation:
5:00 a.m. - 10:00 p.m. PT, daily
Email:
Customer service link:
Description:
Services requires a TTY device.
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View all 375 T-Mobile customer service reviews, complaints and ratings >>
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Find T-Mobile hours of operation for locations near you!. You can also find
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Based on 1392 votes
1.7
Customer service rating: T-Mobile
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Massive Probleme bei T-Mobile
Ein Kunde wurde von der Hotline vertröstet: „Mehr als Sie um Geduld bitten, kann ich leider auch nicht“, hätte eine hilflose Call-Center-Mitarbeiterin auf entsprechende Nachfragen geantwortet. Artikel; Lesezeichen hinzufügen Vernetzen. Twitter ...
T-Mobile Employee Forced to Clock-Out in Order to Use Bathroom
A T-Mobile call center in Nashville, Tennessee, has become the site of concern over workers' rights – requiring a doctor's note for using the restroom will do that. The employee in question was Kristi Rifkin, who had been working at the call center for ...
iPhone on MetroPCS Not Imminent After T-Mobile Merger
better customer support. Not too bad unless you have a phone that can't be unlocked or you can't unlock the one you have. Then you'll have to queue up for your GSM/HSPA handsets and throw your old CDMA phones away. Remember the 'service and plan ...
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