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Please find PayPal customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the PayPal listing at any time if you have new information.

Customer Service

Phone:
888-221-1161

How to reach a live person:
Say "customer service" through prompts had to say twice.

Hours of Operation:
I think 24/7. I called at 4:00am PT on a Friday morning and someone picked up eventually.

Email:
This information has not been added.
Click here to update this department.

Customer service link:

Description:
This information has not been added.
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Merchant Services

Phone:
888-215-5506

How to reach a live person:
This information has not been added.
Click here to update this department.

Hours of Operation:
This information has not been added.
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Email:
This information has not been added.
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Customer service link:
This information has not been added.
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Description:
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  User Comments  
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I called hard to get through. By e-mail waited one hour. NOTHING. Had more trouble to finally get code. Service very BAD.

deedee 6/14/13 8:38PM

I am very upset with PayPal. They are very difficult to get in touch with. On their web site there is a symbol that says Contact Us, you get a number for the UK & it won't go thru. I ordered a product that I never received yet was charged.

They will send you to the Resolution center which is a joke. I finally found an 888 # thru Google & when I talked to a person was told my fraud item wouldn't be covered because it was past 45 days. Where was that little tid bit posted!!! Now they ask for impossible characters to verify my inquiry!!

Anonymous 5/28/13 9:43PM

I do not have a PayPal account. PayPal sent me an email stating that my account is at its limit. I plan to call my Identity theft company.

nancy 5/26/13 10:13AM

paypal credited my account with 3 transactions that were not mine. they were for 90 some dollars less than 100.00. then they charged me a fee for reversing or a dispute fee of over 25.00 per transaction. i called to dispute the charges and was on the phone on hold for 50 minutes before getting a recording then got 5 more recordings and finally got a person to talk to. she basically told me they dont make mistakes. she would call me back. has been 3 weeks and no call. betteroff without paypal. they are very unfriendly. better off to pay with your credit card not paypal. bill traugott woodward okla

btraugott 5/24/13 2:57PM

PayPal is a JOKE !!! Come on they just don't make sence I have not make a PayPal account I have try'd but was unseccesful they are trying to say I agreed to things I did not agree to. They have said that I have to pay 250$ out of my pocket to pay for the shipping through 2 Weston union witch they refused to make the transaction. They have threatened to get the federal police to my house. Now I am trying to get ahold of coustomer service of paypal to talk about this matter and its not even ringing. If someone can email the number witch they called to get through my email is

Maramawirihana 4/13/13 11:49PM

I'm disappointed .. Paypal customer service sucks!!!! I called so many times and wait too long ...they transfer phone call to resolution center specialist .. After I did everything that they needed.. He said paypal will refund money to my account in 72 hours ..I haven't recited any thing from them since 2 weeks than that time.. I just called again and she said that they closed my case .. Nothing can do .. Wth I can't get I want to cancel everything about PayPal

Joann 3/25/13 9:21AM

The call took forever to get through, they were all obviously out on a crack pipe break. Anyways, I own a computer repair business, and I went online to ebay, but am unable to do a simple computer part purchase. My card is linked to a couple other Paypal accounts, and I was calling their customer service to remove them. The person on the phone told me that my wife, would have to call in and remove it herself, or log in online and remove the card. Even though the card is in my name! So I told them I wished to speak to a supervisor. Well he was of no help either, and started to tell me the same load of crap! I just hung up, as this was going nowhere.

Anonymous 2/16/13 10:59AM

I am new at pay pal,since 2013.02.08, and my experience was terrible, someone tried to fraud me......now I am so afraid to open e-mails from pay pal that I cancelled everything.
But, thanks to you, everything is ok, I was able to speak to an agent fast and he gave me all the instructions to stop that fraud. I would have been better in french but no one was available.
Thank you pay pal!

la.dalidan@hotmail.com 2/10/13 4:45PM

paypal totally sucks cant ever get ahold of anyone 2 hrs on hold, i sold a item and the guy said it was bad and he files a dispute, and hes to send them back, so he gives them a tracking # like they SAID and wow whata you no it was bogus, he kept my stuff and got his money back and i got totally screwed, paypal needs to wake up and do more investigating, and not just jumoing to a conclusion, frankly they are lazy and just go there for a check and dont care about anyone else, PAYPAL YOU NEED TO GET SOME ACT RIGHT. i hope someone sues the CRAP outta you someday,

Anonymous 2/8/13 12:03PM

I tried to call PayPal customer service to make sure that they had the right Visa Card # for me. They're too busy for my business! I got lots of 'too much talking' when I called; then was advised that they are busy and I could wait or go online. They do not need my business; they're too busy as it is! I want a company where I can wait only one or two moments and then get a live voice. If you're feeling the same way - save your time and use a credit card rather than PayPal.

Anonymous 2/4/13 3:28PM


View all 176 PayPal customer service reviews, complaints and ratings >>
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  User Rating  
Based on 239 votes
2.4
Customer service rating:
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