AARP customer service

AARP is a non-profit advocacy group benefiting senior citizens in the United States. AARP also has a charitable foundation component and supports many causes for seniors. AARP offers customer service by email, phone support and form submission.

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Customer Service

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Phone: 888-687-2277

  • How to reach a live person:
    • Keep pressing "#" when recording begins. Took me 4 times.
  • Hours of Operation:
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  • Email:
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  • Description:
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User Reviews

05
May

Posted by ??


on 5/5/23 at 6:00AM

I cannot understand your rewards plan and instead of finding rewards I had almost 14,000 points now only 9,000
I am well educated masters degree but you assume I would not have difficulty calling well I cannot reach anyone from customer service and will lose all my points on June 1st
How call I speak to a representive live I want to spend them
ALL today as I have cancer and really not going to fret as most of your rewards are for things I never want eating
Etc
A member until 2028 have United Healthcare
Which is great
Too bad you do not have newspapers. Books, good magazines
Subscriptions or purchases fountain orbs. Artistic Calendars
Need tel number for Customer Service

26
Sep

Posted by Anonymous


on 9/26/21 at 2:43PM

I have been a member of AARP for about 25 years. I recently got a letter in the mail suggesting that I renew my membership. I then checked my AARP card and saw that my membership doesn't expire until December 2024. To say that I was angry is a gross understatement. As I was curious why, I called AARP, only to be told that a random letter was sent. As that was not acceptable, I asked the agent to remove me from ALL marketing related mailings.
This whole scenario leaves me a question and several possible answers. First, why would AARP send such a mailing? In my opinion there are only thre acceptable answers. They are: first, AARP IS totally incompetent and don't have proper membership files. Or second, this is just a money grab. Or, third, no one at AARP really cares. Or, fourth, AARP is run by a bunch of criminals. Which is it?

03
Aug

Posted by Anonymous


on 8/3/21 at 8:55AM

I need an updated AARP #! I have bought a new at &t phone and my # is not working for the deal they have . Please se d me one! We have been members for ma y years

24
Apr

Posted by Don’t know—-is this user name?


on 4/24/20 at 10:25AM

Cannot connect. Their site is AWFUL. I've tried many times to do the brain site. Cannot get thru it!!!!!!

27
Nov

Posted by Anonymous


on 11/27/19 at 5:27PM

Hi

I am very annoyed at this point because your company keeps sending me notices telling me it's time to renew my membership when my membership is not up until 2022. How can I get this to stop? I will renew when it is time to renew.

I sent information to ASRP of which I believe was ignored because I continue to get these forms. Please, stop.

View all 79 AARP customer service reviews »
Customer Service Ratings

Based on 74 votes.

2.8

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Corporate Office

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AARP customer service news
ForeSee Names AARP Winner of Its 2018 Customer Experience Excellence Award

“We lean on insights from our membership to make each touchpoint better — from digital to call center — in order to increase the value of belonging to our community,” said Nataki Edwards, senior vice president of digital marketing, AARP. “Customer ...

Nonprofit/Public Sector Finalist – Amy Doherty, SVP, CIO, AARP

Since joining AARP, she has worked in roles of increasing responsibility in Information Technology Services (ITS), most recently as Vice President of customer service & Solution Delivery. As CIO, Amy leads an innovative and diverse team focused on ...

Woodstock Police Department hosting AARP driver course

The Woodstock Police Department will host the AARP Smart Driver Course from 10 a.m. to 2 p.m. Sept. 17 and 18 in the training room at the department, at 656 Lake Ave. Participants must attend both sessions.

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