PayPal customer service

Paypal is an American service company providing digital payment solutions and currency transfer products. Paypal's customers are online vendors and consumers who like alternatives to credit card payment systems. Paypal offers customer service by way of help pages and a toll free number once a user is logged on to their website.

Customer Service

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  • How to reach a live person:
    • Say "customer service" through prompts had to say twice.
  • Hours of Operation:
    • I think 24/7. I called at 4:00am PT on a Friday morning and someone picked up eventually.
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Merchant Services

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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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User Reviews

Posted by Sadly,. I didn’t get the name.


I had a situation where I received an email, supposedly from PayPal, regarding a charge I did not make. I called the number indicated and was given the runaround, asking for information I could not or would not give them. Each of three calls ended with the caller saying they would handle it on their end and someone would get back to me in a week. At that point I looked up your CS number on line, called, and we determined that the email was fraudulent and they were phishing. This was all resolvsd in less than five minutes. Kudos to PayPal and your staff for the excellent service!

Posted by Anonymous


I keep getting purchase hits on my pay pal which I long ago unsubscribed-- REMOVE my name from your list!!!

Posted by eBay


I had order so Apple iPhone Case with the belt clip with my cash app card your let some of my order go through with my new address and when I use my cash app card to order some more Apple iPhone case with the belt chip your decline my cash app card again gets was 4 more items in my chart on eBay that I was ordering with my cash app card with my same address.

Posted by Anonymous


PayPal is terrible. I Cannot reach any one on their helpline. I cannot find where to ask my question on their webpage. A product showed up at my house and a charge on my credit card for merchandise I didn't order. The merchant only responds in Chinese telling me that I did make the order. I have tried to reach PayPal to find out who the merchant is.PayPal's answering machine is a virtual loop with no resolution.

Posted by Anonymous


what are the hours the telephone number can be called

Customer Service Ratings

Based on 291 votes.

2.5

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Corporate Office

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Customer Service Scoreboard

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PayPal customer service news

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Walmart to offer PayPal cash in and cash out service

Walmart and PayPal are teaming up to provide financial services and products. And as part of this collaboration, the two companies will begin rolling out PayPal cash in and cash out money services at Walmart for a fee of $3 per service in the United ...


PayPal Reports Third Quarter 2018 Results

... the effect of any natural disasters or other business interruptions on PayPal or PayPal's customers; PayPal's ability to timely upgrade and develop its technology systems, infrastructure and customer service capabilities at reasonable cost; PayPal ...

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