Find the latest Westjet news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
A proposed class action lawsuit alleges that Air Canada and WestJet "colluded to fix the price" and introduce a charge for a first checked bag fee within days of each other. The suit also plans to claim that the added charge has "unjustly enriched" the ...
"We are very pleased to implement this code-share cooperation with WestJet, Canada's highest-rated airline for Customer Service," said Mr. Wei HOU, Vice President of Hainan Airlines. "Cooperation with WestJet will further expand our network in Canada, ...
WestJet says a flight from London to Edmonton diverted to Iceland on Saturday after the crew discovered a “potential mechanical issue.” The pilots aboard the Boeing 767 declared an in-flight emergency about two hours after taking off from Gatwick Airport.
LONDON (AP) — A WestJet flight from London to Edmonton diverted to Iceland on Saturday after the crew discovered a "potential mechanical issue," the Canadian airline said. The pilots aboard the Boeing 767 declared an in-flight emergency about two ...
Status fliers with airline rewards programs can now walk onto a WestJet flight with that same status in hand. WestJet announced it will offer members of any airline or travel rewards program the opportunity to obtain gold status in its WestJet Rewards ...
"Dale is a fantastic addition to our executive team and will bring the focus needed to enhance operational performance, lift our guest experience and enhance cargo Customer Service. He is a strategic thinker and leader with a track record including ...
CALGARY – AVIATION – WestJet reports announced July 2016 traffic results with a load factor of 85.2 per cent an increase of 2.4 percentage points year over year. Revenue passenger miles (RPMs), or traffic, increased 13.9 per cent year over year, and ...
CALGARY, Canada - WestJet today announced July 2016 traffic results with a load factor of 85.2 percent an increase of 2.4 percentage points year over year. Revenue passenger miles (RPMs), or traffic, increased 13.9 per cent year over year, and capacity ...
CALGARY, Aug. 8, 2016 /CNW/ - WestJet announced today it will begin serving Belize City, Belize, non-stop from Toronto Pearson International Airport starting October 29, 2016. Starting August 1, 2016, WestJet also began year-round, non-stop service ...
WestJet announced today it will add dozens of new flights to its growing domestic and international networks as part of its 2016-2017 winter schedule, enhancing service for leisure and business travellers. “WestJet has been Canada's low-fare leader for ...
WestJet, the Canadian low-cost carrier, has taken steps to alleviate what chief executive officer Gregg Saretsky called “teething pains” of the launch of its London service. In early May, the carrier launched service to London Gatwick from six cities ...
On June 23, Kellie Power flew from Seattle to London, England, to get married. She booked a flight with WestJet; first leg from Seattle to Calgary, the next leg onto London's Gatwick airport. It did not go well. Power's flight from Seattle to Calgary ...
WestJet Encore's Customer Service performance and focus has positively impacted WestJet's overall Guest Satisfaction score and scored very well in the company's distinctive "showing customers we care" metric. Ferio is highly recognized as a market ...
"WestJet is known for its low-cost fares and outstanding Customer Service, and we look forward to introducing them to the Nashville community and having them join the roster of airlines serving BNA." Five times weekly WestJet Encore flights from ...
Transaction valued at $293 million converts options that will increase the Canadian carrier's fleet to 45 Q400 aircraft. June 7, 2016. Manufacturing Group. Subscribe. AddThis Sharing Buttons. Share to Facebook Share to Twitter Share to Google+ Share to ...
“Being chosen by WestJet, Canada's highest ranked airline for Customer Service, is a great win for Airline Services Handling and we are very proud to start work with this established carrier as their ground handling partner at Gatwick and at such an ...
“With our international expansion it is critical to be available to provide Customer Service on time-sensitive issues outside of a nine-to-five world.” WestJet's Social Care team includes a seat in the “heart” of WestJet's operation, the Operations ...
Alberta's organized and serious crimes unit says a former WestJet employee has been charged for allegedly fraudulently issuing more than $250,000 worth of travel credits. The Alberta Law Enforcement Response Teams said Friday that its Calgary Financial ...
With our international expansion it is critical to be available to provide Customer Service on time-sensitive issues outside of a nine-to-five world.” Hounslow said WestJet's Social Care team includes a seat in the heart of WestJet's operation, the ...
VANCOUVER -- WestJet is rejecting allegations made by a former flight attendant that it fails to provide a harassment-free workplace for its female employees, saying it would not put its reputation at stake by inadequately dealing with complaints.
WestJet is rejecting allegations made by a former flight attendant that it fails to provide a harassment-free workplace for its female employees, saying it would not put its reputation at stake by inadequately dealing with complaints. The Calgary-based ...
NewswireToday - /newswire/ - Dallas, TX, United States, 2016/04/06 - Canadian airline WestJet has chosen Messier-Bugatti-Dowty (Safran) for the supply and support of wheels and carbon brakes for its fleet of four Boeing 767 widebody twinjets ...
A former WestJet flight attendant who last month announced she was suing the airline for allegedly failing to protect her from being sexually assaulted by a pilot says she's now seeking a class-action suit. Mandalena Lewis announced the class action ...
WestJet has filed its response to a lawsuit brought by a former flight attendant, with the company arguing it could not conclude the woman was sexually assaulted by a pilot and portraying her as a problem employee who was fired with cause – allegations ...
TORONTO -- WestJet's 2015 Christmas Miracle campaign snagged one more unexpected miracle: unprecedented traffic to their website courtesy of social media aggregation platform, Hashtagio. Hashtagio, a Canadian-based social media aggregation ...
Hashtagio, a Canadian-based social media technology company, is breaking down borders between Twitter, Facebook, Instagram and many other social media silos to help companies attract and retain visitors through authentic storytelling. Hashtagio's ...
We are proud to be Canada's highest-rated airline for Customer Service, powered by an award-winning culture of care and recognized as one of the country's top employers. We offer scheduled service to 100 destinations in North America, Central America ...
Calgary-based Westjet is turning 20 during a serious economic downturn in Alberta. But president and CEO Gregg Saretsky says the company can cope with the drop in business in its home province. "Some of the capacity that was previously flying around ...
I just want to take the time to thank WESTJET for their amazing Customer Service. Last week I was in vegas for the world of concrete expo..Thursday evening my father had a massive heartattack and 3 hours following that my wife went into labour 3 weeks ...
The Transportation Safety Board (TSB) is investigating an in-flight fire aboard a WestJet Encore flight from Terrace, B.C., to Calgary on Tuesday. The plane was in the air when the crew received caution messages about the electrical system, but it wasn ...
Calgary-based WestJet posted a record month for total travellers in January, despite declining business-related travel within and into Alberta. Overall, the airline flew 1.7 million passengers in January, up 7.4 per cent, from the same month last year ...
... Eugenie Bouchard Approves Of Nike's Problematic 'Airy' Tennis Dress 9 · Leslie Jones Said No Designers Wanted To Help Her With Her 'Ghostbusters' Premiere Dress 11 · The $29 Hair Brush Kate Middleton Most Likely Uses 4 · Miss Teen USA Eliminates ...
WestJet Airlines has been hit hard by the dollar's decline, which contributed to a 30 per cent decline in fourth-quarter profit. The Calgary-based airline says its net income and adjusted earnings were both $63.4 million or 51 cents per share, down by ...
WestJet is expanding service from its Toronto hub, adding non-stop flights to Nashville and Los Angeles for summer 2016. WestJet will fly the Nashville route five times a week starting June 15, 2016, and the Los Angeles route daily beginning June 29, 2016.
WestJet said it will launch new non-stop service from Toronto to Nashville and Los Angeles as part of its 2016 summer schedule. WestJet also announced enhanced schedules for business travellers with additional service from Toronto to Ottawa, Montreal ...
WestJet will be adding a daily flight from Fredericton to Toronto starting in March, less than a year after the carrier started serving the New Brunswick capital. The new schedule was announced on Monday and will take effect March 5, with flights to ...
The Calgary-based airline confirmed Monday that WestJet Encore is reducing service from Calgary to Edmonton as of March 5, dropping one daily flight in each direction from the schedule. WestJet executive vice president Bob Cummings said business travel ...
WestJet is suspending its service from Fort McMurray to Kelowna, as workers report "scary slow" times at the northern Alberta airport due to the economic downturn. Fort McMurray's workers desperate to find jobs · Alberta forecast to lose 31,000 ...
MEXICO CITY, Mexico - Aeromexico, Mexico's global airline, and WestJet, Canada's highest rated airline for Customer Service, have signed a codeshare agreement. Aeromexico and WestJet have had an interline relationship since December 2011. The new ...
CALGARY, Canada - WestJet today celebrates the airline's first flight from Alberta to Hawaii on its own Boeing 767-300 extended-range aircraft. To this point, flights to the Hawaiian Islands had been taking place on leased aircraft. "As we enter our ...
Calgary-based WestJet, which started life as a feisty low-cost carrier (LCC) in 1996 but has grown into a large international operator which is often recognised as Canada's top airline for Customer Service, is upping the ante for Air Canada on routes ...
HR Magazine Australia · HR Magazine Canada · HR Magazine New Zealand · HR Magazine USA · HomeNews. HRM ONLINE. News · Features · Opinion .... Is HR the missing link to excellent Customer Service? While Customer Service may not traditionally fall ...
Pilots at WestJet Encore have ratified a new five-year contract with the Calgary-based airline. The deal was reached with 93 per cent of eligible pilots taking part in the vote. MORE BUSINESS NEWS | Alberta looks at technology to reduce greenhouse ...
Since WestJet Airlines Ltd. surprised travellers in 2013 by making their Christmas wishes come true, many marketers have been asking their ad agencies to find ways of forging similar emotional connections. “They all want to have the impact that WestJet ...
WestJet touched down at Palm Beach International Airport on Friday, offering twice a week service to Toronto. WestJet plane at PBI 2. The low-cost carrier's inaugural flight between Palm Beach County and Toronto Pearson International Airport arrived at ...
Information published on the WestJet website revealed that it took over 170 gallons or 645 litres of paint, 23 colours, and a team of painters from Canada, the U.S.A. and Germany to be able to achieve the with the cold-to-warm scene on the Disney ...
WestJet Airlines Ltd. is extending the fees it charges for baggage and seat selection to international markets starting early next year after those fees generated the entire increase in the airline's overall revenue in the third quarter. Passengers ...
Despite posting record profits, WestJet Airlines says it is eliminating free checked bags on all economy fare flights to Europe and sun destinations starting early in the new year. The Calgary-based airline announced Tuesday that a new, $25 baggage fee ...
Despite posting record profits, WestJet Airlines says its is eliminating free checked bags on all economy fare flights to Europe and sun destinations starting early in the new year. The Calgary-based airline announced Tuesday that a new, $25 baggage ...
Canadian airline WestJet is to launch its summer flight schedule between Glasgow Airport and Nova Scotia four weeks earlier next year which will add around 3,800 seats. The airline announced last year it would introduce a daily direct flight from ...
