Posted by Anonymous
Im trying to find out what is the name of the timberland boot in the esquire dec.issue. It has five rows of holes at the top in a natural color priced at 350 dollars.thank you.
Timberland customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Timberland.
02
Dec
25
Aug
05
Jul
25
Nov
Posted by Gina
Sir , Madam may I know if I can return my Temberland winter boots that I order 4moths ago true E-pal internet because when I wear it easy to break the cloth Infront of the boots the boots is New and this is the name of my Boots Earthkeepers wildwood boots I hope you changes this boots because this is from your Company the problem is I tried already the return form that included inside the box lol waiting your response. Thanks you so much my God Bless you and your staff.
21
Oct
Posted by Anonymous
My name is Rosemarie someone had gave me a gift for my birthday last year it was a pair of timberland and I wear them a couple of time and now the heel they came apart they support to last a long time so I want to send them back to the company for a other pair how do I send them back ?
12
Jun
Posted by Anonymous
I bought a pair of your pro series boots 12-1-15. the heels on both boots have worn through ( white sponge showing). I have sent them in to your Kentucky office - they say it is just wear and tear. If a pair of boots can't last 6 month - they are made too cheaply. I would not recommend your boots to anyone and will vigorously state to everyone I know "to avoid your company in the future" .
15
Feb
Posted by Anonymous
hi my name is tyrone Stanton I am a resident of Voorhees nj and a stark supporter of timberland products. I never once had a issue with any of the items I purchased of the timberland brand which I consider to be fantastic! however I guess theres a first time for everything. you see last night we experienced some pretty inclement weather here in southern new jersey and I went to turn to my trusty timberland boots and drove too the supermarket. I walked inside and as I was walking I felt something under the heal of one of the boots ok no big deal I thought probable just some accumulated snow on the bottom but as I continued to walk I happened to look down at them and found that the whole heal had eroded. now I probable wore these boots less than (5) times since I brought them and only wore them for style as they are not serious work boots. so I cant find the receipt and I hope this issue can be rectified somehow because I do enjoy the timberland brand so much.
11
Nov
Posted by Anonymous
I have been calling for 6 weeks still having received my boots and every time I call it's always the same thing we're working on it we'll contact you in 1 to 2 days that goes by and I have to call back to hear the same thing and they say I can't get a refund I paid 267.00 dollars and I haven't nothing I will never ordered from here again
26
Mar
Posted by wendy strong
Recently I have had an ongoing issue between a shipment that went out from your store on FEDX. It was a gift to my son from his brother who never received it. It was a xmas gift. Trying everything possiable to get this issue straightened out, FEDX refused to take responsability for their careless error. Over the last 4 months it has been an absolute pleasure working with the manager of the Westbrook, Ct store. I never got her last name, but I am sure when you get to give her some recognition for this letter of praise, you will know how to find her. Great customer service skills, fantastic communicating and problem solving skills,patience and listens. How very proud you must be of this employee. Her first name is Erica.
Wendy L. Strong
