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hi my name is tyrone Stanton I am a resident of Voorhees nj and a stark supporter of timberland products. I never once had a issue with any of the items I purchased of the timberland brand which I consider to be fantastic! however I guess theres a first time for everything. you see last night we experienced some pretty inclement weather here in southern new jersey and I went to turn to my trusty timberland boots and drove too the supermarket. I walked inside and as I was walking I felt something under the heal of one of the boots ok no big deal I thought probable just some accumulated snow on the bottom but as I continued to walk I happened to look down at them and found that the whole heal had eroded. now I probable wore these boots less than (5) times since I brought them and only wore them for style as they are not serious work boots. so I cant find the receipt and I hope this issue can be rectified somehow because I do enjoy the timberland brand so much.


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