Telus customer service news

Find the latest Telus news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Telus enables LTE speeds for customers roaming in the United States and Internationally


T-Mobile has WAAAAYY faster LTE Speeds all over the USA. St. Misery • 9 months ago ... Dunno what planet ur on. I've traveled across the USA recently and used t mobile. ... a day is still too much. I get unlimited roaming in Canada and in the USA for ...

Telus Internet of Things Marketplace Doubles in Size


Telus has added more than 30 new solutions to its Internet of Things Marketplace since its December 2014 launch, the company said this week. From smart restaurants to intelligent stores to connected farms, the Telus IoT Marketplace offers wireless ...

Samsung Galaxy Grand Prime: at Bell, Telus and Videotron - Android Headlines


Just a few days ago, we reported that the new Samsung Galaxy Grand Prime was on its way to Canada and we are now happy to report that it is now live on Bell, TELUS and Videotron. This great new mid-level comes in at $250 off-contract and only $50 on a ...

Telus US Easy Roam Is Now Live - Android Headlines


As we announced yesterday, TELUS has updated their website today to include their new 'US Easy Roam' package to compete with Rogers' 'Roam Like Home' package for its US travelers. Rogers' customers have enjoyed its $5 per day plan since ...

Telus launching US Easy Roam to take on Rogers' Roam Like Home [Update: It's live]


Update #2, July 20th: Telus has informed us that while US roaming is currently limited to HSPA+ speeds, customers will begin roaming over much-faster LTE networks starting “later this summer.” It plans to make an announcement accordingly in the coming ...

Hicks on Biz: TELUS fibre-optic Internet in Edmonton really is the second coming


Edmonton Sun Pictures of the Week Jun 13th to 19th, 2015 Telus executive chairman Darren Entwistle is silhouetted against a projection screen as he announces that Telus is bringing fibre-optic Internet to Edmonton Alta. on Friday June 19, 2015.

Rogers, Telus, Bell to Offer Mobile Payments App


Canada's biggest telecommunications companies are rolling out a mobile payments app as Apple Inc.'s system approaches 1 million locations south of the border. Telus Corp., BCE Inc. and Rogers Communications Inc. are debuting a new version of the ...

Rogers and Telus reportedly bidding on Mobilicity with government's blessing


The narrative of embattled new entrant Mobilicity, which has been under court-ordered creditor protection since late 2013, is about to come to a strange and amazing conclusion. According to The Globe and Mail, which received two documents detailing the ...

Telus Walk to raise funds for fight against diabetes


Grace Allison is this year's youth ambassador for the Telus Walk to Cure Diabetes, taking place in Brantford on June 28 at Waterworks Park. next play/pause pre 1/1. Brant News. By Colleen Toms. Thirteen-year-old Grace Allison's fingers are calloused ...

TELUS (TU) Poised on Strong Fundamentals, Should You Add?


TELUS reported impressive first-quarter 2015 financial numbers with both the top and the bottom line surpassing the Zacks Consensus Estimate. The company reported first-quarter earnings per ADS (American Depositary Share) of $0.58 outpacing the Zacks ...

New smart-building technology to take pulse of Telus Tower


In the ever-changing world of commercial building technology, the Telus Tower at 25 York St. in Toronto's south financial core has achieved a Canadian first. The 30-storey smart building, owned by Menkes Developments Ltd., will become the first north ...

Verizon Communications Inc. Versus TELUS Corporation (USA): Complete Comparison


Verizon has earned very high customer loyalty throughout the years and is known for great Customer Service. Unfortunately, its strength is also in the middle of one of its ... TELUS Corporation (USA). Telus has been providing communication services for ...

Verizon Communications Inc. Versus TELUS Corporation (USA): Complete ...


Verizon has earned very high customer loyalty throughout the years and is known for great Customer Service. Unfortunately, its strength is also in the middle of one of its main weakness; the cost of maintaining such a high quality network. Last year ...

Telus announces new international roaming plans


The company's basic offering, called the Text Pass 30, costs $30 and affords one 250 texts while overseas. There's an overage rate of 50 cents per text if one goes over the 250 message limit. Following the basic plan, there are three combo passes that ...

Al Coates talks up Quispamsis as host of 2016 Telus Cup


Al Coates made a return to the Saint John area Monday to talk up the Telus Cup national midget hockey championship that will be held in Quispamsis next April. hi-al-coates. Al Coates is a former general manager of the Calgary Flames. (Megan MacAlpine).

Telus Launches New Campaign, Urging Customers to 'Expect More' from Telcos


“We truly believe our Customer Service is what sets us apart and our employees are at the heart of this promise,” said Anne-Marie LaBerge, Vice-President of Brand and Marketing Communications, Telus. “We're proud of the work we've done, but we're the ...

TELUS sees double-digit growth


TELUS International's contact centers provide solutions for customer care, technical support, sales, market research, and back office work. Its clients come from the telecommunications, financial services, computer electronics, gaming, energy, and ...

Telus knows you hate telcos


It is meant to highlight the work that the company has been doing since 2010 to improve its Customer Service processes. That work has yielded some benefits: according to the federal Commissioner for Complaints for Telecommunications Services (CCTS), ...

Telus big winner of wireless spectrum auction


TORONTO - The federal government said on Tuesday it had raised $755.4 million in a 2,500-megahertz spectrum auction set to boost telecom coverage in rural areas across the vast country. Telus Corp, one of Canada's three biggest telecom companies, ...

Dividend growth, solid capital gains: That's why I'm a Telus shareholder


John Heinzl is the dividend investor for Globe Investor's Strategy Lab. Follow his contributions here. You can see his model portfolio here. My family has always been a bit behind the technology curve. For instance, until a few weeks ago the two adults ...

TELUS (TU) Tops Q1 Earnings amp; Revenues, Hikes Dividend


TELUS Corp. (TU - Analyst Report) reported strong first-quarter 2015 financial results with both the top line and the bottom line surpassing the respective Zacks Consensus Estimate. GAAP net income in the first quarter of 2015 was approximately $343.7 ...

TELUS (TU) Q1 Earnings Season: Whats in Store?


Leading Canadian telecom service provider TELUS Corporation (TU - Analyst Report) is slated to release its first-quarter 2015 earnings results before the market opens on May 7. Last quarter, TELUS had delivered a 12.50% negative earnings surprise.

TELUS selected as Vancouver free public Wi-Fi supplier


If you have used up all your mobile data instagramming pictures of your dog near Kitsilano outdoor pool, you will soon see major relief from the City of Vancouver. Earlier today, Vancouver City Council unanimously approved a staff recommendation to ...

TELUS and CIBC Team up to Add Value to Canadians' Everyday Purchases ...


In 2015, CIBC was recognized for innovation in mobile financial services and Customer Service by International Banker magazine and as the best in online banking among the Big 5 banks in Canada by Forrester Research. Forrester also recognized CIBC in ...

Edmonton city council not tearing down Telus Field


In Travel: Alberta · Canada · USA · Europe · International · Archives · Opinion. In Opinion: Columnists · Editorial · Letters · Send Letter to the .... Northside Mitsubishi. Spring Clear Out Event! Volvo of Edmonton. #1 Volvo Dealer In Canada For ...

Telus Will Invest $4 Billion Across British Columbia Through 2018


Telus says it intends to invest $4 billion in new infrastructure and facilities across its home province of British Columbia through 2018, including $1 billion this year alone. When combined with operational expenses, this will bring Telus' total ...

Telus poised to gain airwaves across Canada in new spectrum auction


Canada's second spectrum auction of the year is set to begin Tuesday, with Telus Corp. expected to be the major winner of new licences among the country's three national wireless carriers. The public auction of airwaves in the 2,500 megahertz frequency ...

Should You Dump TELUS (TU) Post Q4 Earnings Miss?


TELUS reported dismal fourth-quarter 2014 numbers with both the top line and the bottom line missing the Zacks Consensus Estimate. Heightened competition from national as well as regional players and prepaid subscriber churn are pressing issues that ...

TELUS Celebrates Canadian Entrepreneurs by Shining a Spotlight on ...


TORONTO, ONTARIO -- (Marketwired) -- 03/23/15 -- The Small Business Challenge is back, shining a spotlight on Canada's brightest entrepreneurs and the challenges they face. The annual contest is an opportunity for Canadian small business owners to ...

TELUS Corporation: TELUS Health acquires Medesync electronic medical ...


Montreal - TELUS Health, Canada's leading Electronic Medical Records (EMR) provider, today completed its acquisition of Medesync, a certified EMR product, which will bring a web-based interface to TELUS' EMR portfolio in Quebec. Medesync uses the ...

Telecom Stock Roundup: Qualcomm Raises Shareholders Wealth, TELUS Wins ...


In the last week, all major telecom stocks lost value. This was in line with the broader market (S&P 500) movement due to a surge in the U.S. dollar with respect to other major currencies, especially the Euro, and renewed fears of an interest rate hike ...

TELUS (TU) Touches 52-Week Low on Dismal Q4 Performance


Shares of leading Canadian telecom service provider, TELUS Corporation (TU - Analyst Report), hit a 52-week low of $32.55 yesterday. Over the past six months, the company shares have declined by nearly 11%. Ever since the company announced dismal ...

TELUS Buys $1.5B of AWS-3 Spectrum in Canada


Leading Canadian telecom service provider TELUS Corporation (TU - Analyst Report) recently purchased 15 MHz of AWS-3 spectrum for $1.5 billion. The company plans to utilize this spectrum in enhancing its network foundation across both rural and urban ...

Telecom Stock Roundup: Telus and Liberty Global Q4 Results Disappoint ...


Last week, the telecom sector did not witness any notable events. With respect to fourth-quarter results, Canadian telecom operator Telus Corp. (TU - Analyst Report) and European cable TV behemoth Liberty Global Plc. (LBTYA - Analyst Report) reported ...

Telus Misses Q4 Earnings amp; Revenues, Offers 2015 Outlook


Telus Corp. (TU - Analyst Report) reported dismal fourth-quarter 2014 numbers with both the top line and the bottom line missing the Zacks Consensus Estimate. The company reported fourth-quarter adjusted earnings of 53 Canadian cents per share (42 ...

Will TELUS (TU) Disappoint Earnings Estimates in Q4?


Leading Canadian telecom service provider TELUS Corporation (TU - Analyst Report) is slated to report fourth-quarter 2014 financial results on Feb 12, before the opening bell. In the previous quarter, TELUS had reported a positive earnings surprise of ...

Telus Ties Netflix To Optik TV Platform


... Customer Service · Multicultural · Public Service · TV Everywhere · TV Apps · Advanced Services · Interactive TV · HD TV · 3D · Cable Show · People · Ratings Intelligence · Multichannel News Events · SCTE Cable-Tec Expo. Content USA Taps Gale Anne ...

TELUS rebrands Public Mobile as “Canada's cooperative wireless provider,” offers data-only LTE plans


One could have seen this new direction coming months ago as TELUS, its new owner, told us in an email that “the brand will no longer have a retail presence… As part of its ongoing transition Public Mobile is becoming a self-serve value brand, offering ...

Telus drops paging service as demand declines


Telus Corp. is weeks away from shutting down its paging services and the number of customers who still use the simple messaging technology has been dwindling for years. But Garry Fitzgerald, the CEO of Canada's largest paging provider PageNet Canada ...

Calgary's TELUS Spark science centre welcomes dinosaur exhibit


Fourteen life-size sculptures inspired by real fossils have come to Canada for the first time in an exhibition at Calgary's science centre. Dinosaurs in Motion at Telus Spark fuses engineering, art and innovation. The sculptures are made of recycled steel.

TELUS Banks on Wireless Segment, Rising Debt a Concern


TELUS Corporation's (TU - Analyst Report) prospects in the Wireless segment are backed by technology upgrades, extensive rollout of smartphones, attractive postpaid plans and 4G LTE network expansion. Meanwhile, the company's investments in Optik TV ...

Water main causes watery mess at Edmonton's Telus Field


In Travel: Alberta · Canada · USA · Europe · International · Archives · Opinion. In Opinion: Columnists · Editorial · Letters · Send .... Shaw Communications closing Alberta Customer Service centres, affecting over 1,000 jobs · 0 · Health Minister ...

TELUS Executive Chair Darren Entwistle Establishes Family Trust - Quick Facts


Canadian telecommunications company TELUS Corp. (TU) Tuesday said Darren Entwistle, Executive Chair of the company, has established a family trust as part of an estate and tax planning transaction. As part of the transaction, 974,410 TELUS common ...

TELUS drops US roaming prices in wake of increased competition


While plan prices don't seem to be fluctuating domestically, carriers have taken to US roaming deals as the new canvas for competition. Today, TELUS altered its US roaming packages, which combine talk, text and data, to better compete with new ...

Competition Bureau asks Telus Health for changes to XD3 Solutions deal


OTTAWA - Telus Health has agreed to make changes to its acquisition of XD3 Solutions in Quebec to make it easier for pharmacists to change software providers, the Competition Bureau said Friday. Telus Health and XD3 Solutions both offer management ...

TELUS Introduces IoT Marketplace in Canada


With the launch of an Internet of Things (IoT) marketplace in Canada – TELUS Corporation (TU - Analyst Report) – is aiming to consolidate its foothold in the IoT market. The online marketplace is a first of its kind in Canada that would be offering ...

Telus loses court challenge over spectrum licences


Telus Corp. has lost a court challenge over the federal government's policy on airwaves earmarked for smaller competitors in the wireless industry. The Federal Court of Canada this week dismissed a challenge the Vancouver-based company brought in July ...

Dinosaurs Unearthed set to rumble through Edmonton's Telus World of Science


There's a really big show flying into to the Telus World of Science. Life-sized animatronic feathered dinosaurs -- along with fossil and skeleton specimens -- are all part of Dinosaurs Unearthed, arriving in Edmonton May 15. "We're excited to offer a ...

WIND adds TELUS as roaming partner, boasts 14% improvement in coverage


After the CRTC banned exclusivity clauses in domestic roaming agreements, WIND Mobile has added yet another partner, TELUS, to grow its potential network base throughout Canada. According to an internal company document, WIND “has taken another ...

Bell, Telus face class action lawsuits over rounding up call lengths


An Ontario court has certified class action lawsuits against Telus and Bell over the practice of rounding up calls to the farthest minute. tp-nwt-bellmobility-bill0904. The lawsuit alleges Bell and Telus changed to per-minute billing in mid-2002 and ...

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