Telus customer service news

Find the latest Telus news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Rogers, Bell and Telus are ramping up testing 5G network technology


Canada's largest wireless carriers are entering trial phases in preparation for the next generation of mobile networks, 5G. In a recent article by The Toronto Star, Bell reported that its testing would begin shortly. “Bell [has] built a reputation for ...

Baring Asia buys stake in Telus International


Telus International, a global provider of Customer Service, IT, and business process services to companies across various sectors, has more than 22,000 employees located in the Philippines, United States, Canada, Europe, and Central America.

Telus Corp hikes dividend and sells part of international call-centre unit to Asian firm for $600 million


Telus International currently employs about 22,000 people in the United States, Philippines, Canada, Europe and Central America. It was formed in 2005 to provide Customer Service, information technology and business process services to companies in ...

Telus expects to net $600M on subsidiary sale


It was formed in 2005 to provide Customer Service, information technology and business process services to companies in various industries. Vancouver-based Telus will continue to own 65 per cent of Telus International, which the company says is worth ...

Telus Q1 Earnings Drop on Higher Spending; OKs Dividend; Selling 35% Stake in TELUS International to Baring ...


TELUS International is a provider of Customer Service, IT, and business process services. The stock closed down to $30.84 ... TELUS Corporation (USA) (NYSE:TU) has declined 2.65% since September 29, 2015 and is downtrending. It has underperformed by ...

Telus sells part of international unit for $600 million, reports lower profit


It was formed in 2005 to provide Customer Service, information technology and business process services to companies in various industries. Vancouver-based Telus will continue to own 65% of Telus International, which the company says is worth about ...

BCE's $2.5 Bln Deal for Canadian Telecom Expansion Boosts Rival TELUS (NYSE:BCE)


About 964,689 shares traded hands or 43.86% up from the average. BCE Inc. (USA) (NYSE:BCE) has risen 14.80% since September 25, 2015 and is uptrending. It has outperformed by 7.91% the S&P500. ... BCE Inc. offers its services through a network of ...

Telus Delays Galaxy S6 & Note 5 Marshmallow Updates - Android Headlines


The Samsung Galaxy S6 series and Galaxy Note 5 just cannot catch a break when it comes to getting their Marshmallow updates – Telus has already changed the scheduled date more than once this month. The latest update listing has the Galaxy S6, Galaxy ...

2016 Fundica Roadshow Arrives in Toronto on March 4 at Telus House


The 2016 Fundica Roadshow, a national initiative with 10 city stops across Canada, today announced the details of its first Toronto stop at the Telus House on March 4th. The Fundica Roadshow gives startups and SMEs the opportunity to pitch their ...

Telus and Microsoft Teaming Up to Offer Skype for Business


“By implementing Skype for Business, organizations can transform how they work by boosting productivity, enhancing team collaboration and improving Customer Service, while dramatically reducing telephony and travel costs.” skype-for-business-laptop ...

Telus Misses Profit Estimates Amid Alberta Economic Slowdown


“Early indications are Galaxy S7 demand is tracking well above the Galaxy S6 demand from last year in the developed markets of USA and Europe,” Neil Shah, research director at Counterpoint Technology Market Research Ltd., said in an e-mail. The new ...

Authorized TELUS Dealership, Communications Group Red Deer Ltd., Outfits Customers With Siyata Mobile Devices


TORONTO, ONTARIO--(Marketwired - Jan. 20, 2016) - Siyata Mobile Inc. (the "Company" or "Siyata") (TSX VENTURE:SIM)(OTC PINK:TLRRF) is pleased to announce that it has received multiple purchase orders from Alberta-based TELUS authorized dealer ...

TELUS Studios Deploys Nexidia Dialogue Search Software in Global Video-Production Operation


ATLANTA -- Jan. 12, 2016 -- Nexidia, developer of dialogue and audio analysis products and technologies for optimizing audio and video media, today announced that Vancouver, British Columbia-based TELUS Studios has installed Nexidia Dialogue ...

Rogers, Telus await landmark ruling on cellphone privacy


An Ontario court is set to issue what could be a landmark ruling on a Charter of Rights challenge filed by two of Canada's biggest wireless carriers over “tower dump” production orders that would have required the companies to turn over personal ...

Telus agrees to pay $7.34 million in customer rebates to resolve false and misleading advertising allegations


On December 30, 2015, the Competition Bureau announced that it had reached a consent agreement with Telus Communications Inc., one of Canada's “Big Three” wireless carriers, over allegations of false or misleading advertisements for premium text ...

Telus to refund $7.34M in fees for premium text messages in Competition Bureau probe


Telus will refund $7.34 million to its current and former customers for fees it allowed third-parties to charge its customers for premium text messaging services. The Competition Bureau said Wednesday the Vancouver-based telecom giant has agreed to pay ...

The close: TSX slides as Telus plummets, selloff resumes in commodities


Canadian stocks tumbled, halting a two-day rally, as the U.S. Federal Reserve's interest-rate increase spurred a rally in the greenback that added to a selloff in commodities. The Standard & Poor's/TSX Composite Index slid 1.2 per cent to 13,009.93 at ...

Authorized Telus Dealership Ralcomm Orders Siyata Connected-Vehicle Devices


TORONTO, ONTARIO--(Marketwired - Dec. 17, 2015) - Siyata Mobile Inc. (the "Company" or "Siyata") (TSX VENTURE:SIM) is pleased to announce that it has received further purchase orders to install Truckfones in the fleets of several companies. The devices ...

Telus, Rogers Dive as Shaw-Wind Deal Upsets Canada Big Three


“We look forward to competing with Shaw in the wireless market,” Telus Chief Financial Officer John Gossling said in an e-mailed statement. Telus's high ratings on Customer Service, national reach and presence in other sectors like health-care ...

Siyata Mobile Adds Joe Grech, Ex-EVP Technology & Operations of Telus, to the ...


TORONTO, ONTARIO--(Marketwired - Dec. 14, 2015) - Siyata Mobile Inc. (the "Company" or "Siyata") (TSX VENTURE:SIM) is pleased to announce that Joe Grech has joined the Company's Advisory Board. Highlights. Brings 30 years experience in senior ...

TELUS Closes $1.0 Billion of Debt Offerings


VANCOUVER, BRITISH COLUMBIA--(Marketwired - Dec. 8, 2015) - TELUS (TSX:T)(NYSE:TU) announced today it has successfully closed its previously announced dual-tranche offering totaling $1.0 billion in senior unsecured notes: $600 million 3.75 per ...

TELUS Announces Debt Offering


VANCOUVER, BRITISH COLUMBIA--(Marketwired - Dec. 3, 2015) - TELUS (TSX:T)(NYSE:TU) announced today a dual-tranche offering of $600 million of senior unsecured Series CV notes with a 10-year maturity and a $400 million re-opening of its Series ...

TELUS Continues to Raise the Bar for Telecom Customer Service in CCTS Annual ...


2, 2015) - TELUS (TSX:T)(NYSE:TU) extended its dominant Customer Service lead in the annual Commissioner for Complaints for Telecommunications Services (CCTS) report released today, again garnering the lowest number of customer complaints of any ...

TELUS to Purchase Up to 3.75 Million Common Shares Under Its Normal Course ...


VANCOUVER, BRITISH COLUMBIA--(Marketwired - Nov. 27, 2015) - TELUS Corporation (TSX:T)(NYSE:TU) announced today that it intends to purchase and cancel up to 3,750,000 of its common shares through private agreements with an arm's-length ...

Interactive Sherlock Holmes exhibition coming to Edmonton's Telus World of Science


In Travel: Alberta · Canada · USA · Europe · International · Archives · Opinion. In Opinion: Columnists · Editorial · Letters · Send Letter to the .... Kia Made for Conquering Winter · Volvo of Edmonton. #1 Volvo Dealer In Canada For Customer Service ...

Huawei and TELUS to create 5G "Living Lab" in Downtown Vancouver


SHENZHEN, CHINA, Nov. 6, 2015 /CNW/ - Huawei, one of the world's largest telecommunications and ICT suppliers, today announced a memorandum of understanding with TELUS, Canada's fastest growing national telecommunications company, ...

TELUS (TU) Q3 Earnings Beat, Revenues Lag Estimates


TELUS Corp. (TU - Analyst Report) reported mixed third-quarter 2015 financial results wherein the bottom line surpassed the Zacks Consensus Estimate while the top line missed the same. GAAP net income in the third quarter of 2015 was approximately ...

Telus cuts jobs despite huge profits


“These are very difficult decisions to make but a necessary element of aligning our organization with the growth, Customer Service and capital allocation activities we are implementing.” Entwistle returned to his role after the sudden departure of Joe ...

Telus cuts 1500 positions to lower expenses


"These are very difficult decisions to make but a necessary element of aligning our organization with the growth, Customer Service and capital allocation activities we are implementing," said Telus president and CEO Darren Entwistle in a statement ...

Telus cuts 1500 positions to lower expenses as it raises shareholder payments


“These are very difficult decisions to make but a necessary element of aligning our organization with the growth, Customer Service and capital allocation activities we are implementing,” said Telus president and CEO Darren Entwistle in a statement ...

Alberta Telus Future Home in Calgary this week


Imagine seeing your family doctor from the comfort of your couch because you're too sick to drive, or finding out the calorie count in your late-night snack by simply placing it on the kitchen counter. Depending on your viewpoint, these are just two of ...

Photos; Telus World of Science 's new 4k IMAX 3-D upgrade


In Travel: Alberta · Canada · USA · Europe · International · Archives · Opinion. In Opinion: Columnists · Editorial · Letters · Send Letter to the .... Derrick Dodge. Massive Inventory Clear-Out · Volvo of Edmonton. #1 Volvo Dealer In Canada For ...

TELUS rocks with '90s musicians in Town Hall 2015


Everything we do is all part of TIP molding well-rounded individuals out of its team members—all committed to delivering Customer Service that makes it a leading call center and outsourcing services provider in the country,” cited Bulaong. “It's part ...

Rogers, Bell and Telus hike Internet speeds, prices with 'gigabit' service


Telus Corp. President and CEO Darren Entwistle announced a $1-billion investment to connect the majority of homes and businesses in Vancouver directly to a gigabit fibre optic network. next play/pause pre 1/1. Hamilton Spectator. By David Friend.

Telus boosts Vancouver's internet network with $1B upgrade


Telus plans to spend $1 billion on a massive fibre-optic network upgrade that will increase the speed of its Vancouver services to 150 megabits per second for residential and business users, the company announced on Friday. The $1 billion investment ...

Become a TFSA Millionaire With Telus Corporation and Fairfax Financial ...


Additionally, Telus has invested in its Customer Service, doing things like giving front-line reps the freedom to offer discounts for customers who are threatening to leave. That's helped the company get its churn rate to the lowest among its ...

TELUS Garden officially opens as Vancouver's greenest office tower (PHOTOS)


A new architectural gem brimming with the latest technological and environmental design advances officially opened in the downtown Vancouver core on Thursday to media and a crowd of the city's business and government leaders. TELUS Garden's ...

Warum Bulgarien der Top-Standort für Outsourcing in Europa ist


DAX am Mittag mit Verlusten · Medien: USA wollen Bodentruppen nach Syrien entsenden · Kind stirbt bei Busunfall in Thüringen ... Telus, Bulgarien, Outsourcing, Kundenservice, Contact Center, call center, Kundendienst, Osteuropa · UNTERNEHMEN ...

TELUS (TU) Hits 52-Week Low: Whats Taking it Down?


On Sep 15, shares of TELUS Corp. (TU - Analyst Report) plunged to a 52-week low of $31.05 and eventually closed at $31.55. Moreover, year to date, the company's shares have declined over 9%. TELUS is challenged by a soft Canadian economy and ...

IBC: Telus Completes Ericsson MediaFirst Trial


Ericsson, which announced the commercial availability its Ericsson MediaFirst the next-generation pay TV platform shortly before IBC, reports that the Canadian telco Telus has successfully completed an initial trial of Ericsson MediaFirst. Telus, which ...

Aframe Helps TELUS International Open its Virtual Doors to the World


TELUS International has about 17,000 employees in eight countries dedicated to delivering contact center outsourcing and Customer Service solutions to top global brands. The company recently created a series of virtual site tours that give potential ...

Telus Launches The LG G3 One-Year After Release - Android Headlines


Telus is announcing that they will begin carrying the LG G3, which seems like a strange smartphone announcement for Telus to make, especially when you consider that the LG G3 came out in 2014! Telus took a pass on the LG G3 when it came out over a ...

Telus Grows Wireless Revenue & Subscribers in Q2 2015 - Android Headlines


Through our long-term and consistent approach to investing in core broadband technology and meaningful Customer Service and employee engagement initiatives, our team has delivered strong financial performance and unmatched customer loyalty, ...

Telus profit down 10.5% after loss on Black's


Telus Corp. is reporting a 10.5 per cent decline in net income for the second quarter, which included costs related to the closure of the 59 Black's photography stores. The Vancouver-based telecom company had $341 million of net income, or 56 cents per ...

TELUS Reports Growth in Revenue Despite Profit Loss


“Through our long-term and consistent approach to investing in core broadband technology and meaningful Customer Service and employee engagement initiatives, our team has delivered strong financial performance and unmatched customer loyalty, ...

Telus sees wireless revenue grow by $90 million in Q2 2015, subscribers reach ...


Telus announced its second quarter 2015 results today, with the company reporting an income of $341 million, a 10 per cent decrease from the $381 million number it reported at the same time last year. The company says the cost of restructuring ...

TELUS Corp. (TU) Tops Q2 Earnings and Revenues


TELUS Corp. (TU - Analyst Report) is a leading telecom operator in Canada. The company operates in two segments, Wireless and Wireline. TELUS provides a range of telecom products and services including wireless and wireline voice and data services, ...

TELUS (TU) Outshines Q2 Earnings and Revenue Estimates


TELUS Corp. (TU - Analyst Report) reported impressive second-quarter 2015 financial results wherein both the top line and bottom line outpaced the respective Zacks Consensus Estimate. GAAP net income in the second quarter of 2015 was approximately ...

Why Telus stock is just not compelling


This earnings season has been a minefield, with fewer than half of the companies in the S&P/TSX composite index that have reported posting better-than-expected earnings. One bright spot, so far, is the telecom sector. While just two telecom companies ...

TELUS Turns on LTE for Roaming in US and Abroad - Android Headlines


Canadians like to travel, especially to the United States where many have friends, family, and vacation homes of their own. However, we must not forget about the European family and friends as well. It is for this very reason that the Canadian carriers ...

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