TXU customer service

Quickly locate TXU technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the TXU page at any time.

Customer Service

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User Reviews

Posted by UAJR


You need to press 0 4-5 times :)

Posted by Anonymous


all your phone numbers are busy
800-818-6132
877-4607066
what is going on?
I can not reach customer service

Customer Service Ratings

Based on 90 votes.

3.1

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TXU customer service news

Love INC helps heat local homes through TXU grant

Love in the Name of Christ provides heating options to East Texans on cold winter nights, according to executive director Stephen Jansen. LDN 300x250 We save you money. The nonprofit agency manages a grant provided by TXU for the utility company's ...


Parent Company for TXU Energy and Luminant Announces Corporate Rebranding as Vistra Energy

With a foundation of customer service and operational excellence going back generations, the company is now well-capitalized and well-positioned to take advantage of near- and long-term opportunities to grow. In connection with today's announcement, ...


How TXU is leveraging disaggregation to become a 'trusted energy advisor'

In a market that is as competitive as Texas, a new customer service can help attract new customers and keep existing ones. “I do believe that we ... “Another way we will be communicating with our customers is with our call center agents,” she said ...

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