Posted by Anonymous
After having a burst in my kitchen. I'm still waiting for a response. I wish to claim but no ones responded to my claim. This is ridiculous
. I'm out of pocket as the plumber wanted the money first. So where do I go from here??
Prudential customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Prudential.
07
Oct
29
Sep
18
Nov
Posted by Anonymous
I have a compliant regarding service from Agent David Huhtala, Dewitt NY office. On October 16, 2015 I signed papers to file a death benefit claim. Your agent told me it would be 2/3 weeks to receive the check. When I didn't receive a ck after 3 weeks I called Huhtala on 11/9 and 11/13 and 11/16. He finally called me back on 11/16. His story and it is a story, the office was being renovated and phones were not transferring. I asked Huhtala what was the hold up on the claim and he told me another story, he said there was a problem with the faxed paperwork. Today I get a call from the claims office they didn't have an address to mail my claim. I asked the person when she received the claim and she told me they received it 11/16. You see the issue, he lied to me about everything.
I feel you need to know this.
The ladies in the claim office were helpful (l hope ) and will have a check to me in 3/5 days. (I hope). As for your agent Hahtala, well I'm done doing business with him and Prudential.
Mary Lou Dunn
07
Apr
Posted by Anonymous
I was a prudential employee in Texas at the Holcombe office. I have yet to get anyone to return my call to see if I have retirement funds left at the company since my separation from the company. I am currently at retirement age and would like to know if I have funds that need to be retrieved.
10
Mar
25
