PG&E customer service news

Find the latest PG&E news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

PG&E settles lawsuit over pollution from old power plants in San Francisco


Pacific Gas and Electric Co. has agreed to monitor and possibly clean up any harmful pollution found in the San Francisco Bay near the Marina and Fisherman's Wharf neighborhoods to settle a lawsuit over discharges from power plants a century ago.

PG&E agrees in settlement to protect SF Bay from chemical runoff from utility poles


Pacific Gas and Electric Co. has agreed to protect San Francisco and Humboldt bays from runoff of dangerous chemicals on utility poles in a settlement with an environmental group. The Ecological Rights Foundation sued PG&E in 2010, saying sawdust and ...

PG&E Worker Killed In Carr Fire Has Been Identified


In response to the devastating wildfires in Shasta County, Tri Counties Bank has created a verified GoFundMe campaign to help those impacted by the fires. Overall, experts say Trump's Twitter remarks ignore two of the biggest factors in the wildfires ...

PG&E shares fall as California links utility company to wildfires


Pacific Gas & Electric Corp.'s stock dropped more than 4% in trading Monday, days after state officials blamed the regional utility giant for 12 of the roughly 170 wildfires that ravaged Northern California last fall. Continue Reading Below. The ...

12 Northern California wildfires sparked by PG&E power lines, investigators say


At least a dozen wildfires that ripped through Northern California last October, including the deadly Atlas and Nuns fires in the North Bay, were caused by Pacific Gas and Electric Co. power lines, state officials said Friday. The findings by the ...

PG&E shares fall as earnings disappoint


Shares of PG&E Corp., parent company of the Pacific Gas and Electric Co. utility, sank Thursday as it reported that first-quarter profit was lower than a year ago. PG&E's net income for the quarter, which ended March 31, was $442 million (86 cents per ...

Why coal isn't the future, according to PG&E CEO


NEW YORK (CNNMoney) - Burning coal used to be the primary way power companies generated the electricity needed to cool homes, run factories and brighten streets. But U.S. electricity production is changing dramatically, as companies rely more on ...

PG&E visits Valley neighborhoods perform in routine gas meter inspections


They will not enter your home during these inspections.They will carry photo identification, which they will present upon a customer's request. If you have any questions, you can call PG&E's Customer Service Line at 1-800-743-5000 to verify PG&E's ...

BMW gives PG&E customers $10000 electric-car discount


PG&E customers can get a $10,000 discount on a new BMW i3 electric vehicle, for a limited time. PG&E customers can get a $10,000 discount on a new BMW i3 electric... BMW may be angling for a bigger slice of the nation's largest electric vehicle market ...

Scammers posing as PG&E call Mariposa County Sheriff's Office


... Mariposa County Sheriff's Office saying their power was going to be turned off if they didn't pay. If you have doubts hang up and call the PG&E Customer Service number. Report a Typo. Related Topics: mariposa countysheriffscamMariposa County. SHARE:.

PG&E CEO may have overstated fire-prevention plan


An inspection team walks on the charred property below power lines on Bennett Lane in Calistoga, Calif. on Friday, Nov. 10, 2017 where authorities believe the Tubbs Fire originated. PG&E is developing a plan to shut down power lines in advance of ...

Calaveras County plans to sue PG&E over Butte Fire


A water truck passes a warning sign that the California Caverns historic site in Calaveras County is closed due to smoke from the Butte Fire, on Sept. 12, 2015. Calaveras County supervisors voted unanimously Tuesday to sue Pacific Gas and Electric Co ...

Alert! Local Scammers Posing As PG&E Workers


If a person claims to be a PG&E employee and has identification but you still feel uncomfortable, call PG&E's Customer Service line at 1-800-743-5000 to verify an appointment and/or PG&E's presence in the community. If you feel threatened in any way ...

Dozens of PG&E equipment problems reported as Wine Country fires began


Just before 7:30 p.m. on Oct. 8, a tree branch fell into a power line in the town of Kenwood east of Santa Rosa as sparks were scattered by heavy winds. Local emergency officials contacted Pacific Gas and Electric Co., asking the utility to immediately ...

PG&E: Small fire at Diablo Canyon didn't affect safety


Pacific Gas & Electric says a small fire at the Diablo Canyon nuclear power station did not affect plant safety. The Tribune of San Luis Obispo reports the fire occurred Thursday evening at the Central Coast plant. According to PG&E spokesman John ...

Lookout for these Two stocks: PG&E Corporation (NYSE:PCG), Southwest Airlines Co. (NYSE:LUV)


Southwest Airlines (NYSE:LUV ) is a major domestic airline headquartered in Dallas, Texas. The company provides primarily shorthaul, high-frequency, point-to-point, low-fare service. Southwest operates over Boeing 737 aircraft in numerous cities ...

PG&E to install 7500 electric car charging stations for apartments, offices


Joe Quan plugs in his electric car in one of the two public charging stations in the Stonestown Galleria parking lot in San Francisco. For those who want to charge at home or work, Pacific Gas & Electric plans to install 7,500 chargers at apartment ...

PG&E to switch 150000 customers to variable rates in April


PG&E workers are reflected in the window of one of their trucks as they inspect the scene where one of their co-workers was injured due to an electric arc accident in the Bayview area of San Francisco in 2013. . PG&E workers are reflected in the window ...

PG&E overcharged ratepayers in transmission case, court rules


PG&E headquarters at 77 Beale Street in San Francisco. A federal appeals court ruling would entitle PG&E's customers to refunds amounting to one-half of 1 percent of PG&E's profits for the past few years, and to a ban on such charges in future years ...

Judge orders single court for pretrial in PG&E fire lawsuits


In a setback for Pacific Gas and Electric Co., a judge has ordered pretrial proceedings to be held in a single court, preferably in San Francisco, for more than 50 lawsuits accusing the utility of causing the Wine Country wildfires. PG&E had sought to ...

Damaged PG&E equipment near Wine Country fires' origins, new reports show


The site where the Atlas Fire started is investigated in October. Damaged PG&E equipment has been found in the vicinity. Photo: Michael Macor, The Chronicle. Image 2 of 4. Investigators place numbered markers as they search for the cause of the Nuns ...

PG&E Suspends Dividend, Citing Uncertainty Over Potential California Wildfire Liabilities


PG&E Corp. (PCG) is suspending its quarterly dividend, citing potential liabilities associated with the Northern California wildfires. In addition, the company's utility subsidiary Pacific Gas & Electric Co. also suspended preferred stock payouts ...

PG&E suspends dividends over possible wildfire costs


PG&E crews work on Vintage Circle in the heart of in the Fountaingrove neighborhood, destroyed by the Tubbs Fire, in Santa Rosa, Calif. on Tuesday Oct. 17, 2017. Photo: Paul Chinn, The Chronicle. Image 2 of 3. PG&E continues to repair the power across ...

PG&E Corporation's (NYSE: PCG) Stock Continues to Suffer as California Battles Wildfires


Over the past 52 weeks, PCG stock dropped from $65.43 per share to as low as $50.64 per share. PG&E Corporation is one of the largest utility companies in the United States. It is engaged in the sale and delivery of electricity and natural gas to ...

PG&E prepared for Wine Country windstorm days in advance of fires, memo shows


Fire burns along the ridge near a field of grape vines near Oakmont in October. A PG&E memo sent to state regulators details the steps the company took to get ready for the wind storm that fanned the Wine Country fires. Fire burns along the ridge near ...

PG&E plans to cup 25000 fire-damaged trees


SANTA ROSA, Calif. (AP) — Pacific Gas and Electric Co. plans to cut down up to 25,000 fire-damaged trees in an effort to protect power lines in 13 counties across Northern and Central California. PG&E spokeswoman Deanna Contreras tells the Press ...

PG&E continues to educate customers on utility scams


San Francisco, CA.—Pacific Gas and Electric Company (PG&E) is standing with fellow electric, natural gas, water utilities and our respective trade associations in support of Utilities United Against Scams (UUAS). UUAS is a consortium of more than 100 ...

PG&E offering its customers free gas appliance safety checks


... all residents to have smoke detectors which are required by law, and that their batteries are up-to-date. "The biggest thing is a properly functioning carbon monoxide detector is a really good tool to ensure family safety," Gassiot said ...

SF attorney files wrongful death lawsuits against PG&E on behalf of fire victims


A San Francisco attorney has filed wrongful death lawsuits alleging negligence against PG&E on behalf of the families of a Mendocino County couple who died in a wildfire in Redwood Valley last month. Attorney Mary Alexander's suit in San Francisco ...

Suit over PG&E's alleged bay pollution is reinstated


A federal appeals court reinstated an environmental group's lawsuit Thursday that accuses Pacific Gas and Electric Co. of contaminating San Francisco and Humboldt bays with potentially dangerous chemicals in a wood preservative used on utility poles ...

PG&E issues first repair estimate for Wine Country fires


Workers from PG&E work on replacing a downed power line on Cleveland Ave. Oct. 10, 2017 in Santa Rosa. Workers from PG&E work on replacing a downed power line on... Restoring power in the wake of last month's devastating Wine Country wildfires will ...

PG&E Announces Billing Relief For Wildfire-Affected Customers


"At PG&E, our thoughts and prayers are with our customers and communities that have been impacted by these extraordinary wildfires," said Deborah Affonsa, vice president of Customer Service for PG&E. "We realize this is a very difficult time for ...

San Bruno explosion hangs over PG&E amid wildfire investigation


PG&E CEO Geisha Williams speaks onstage at the Fortune Most Powerful Women Summit in October. The utility's first female CEO, Williams faces an unprecedented challenge in the wake of the fires that raged ... more. Photo: Paul Morigi, Getty Images For ...

PG&E Blamed For Yuba City House Explosion


YUBA CITY (CBS13) – A lengthy investigation into a house explosion found that PG&E violated federal regulations. It happened back in January when a natural gas explosion blew a home on South George Washington Boulevard to bits and injured two people ...

PG&E is working with state to investigate Northern California fires' cause


Kim Sone of Cal Fire inspects damage at homes destroyed by fires in Santa Rosa. PG&E has been ordered to preserve all evidence that may be linked to the Wine Country blazes. Kim Sone of Cal Fire inspects damage at homes destroyed by fires... As ...

PG&E could be at fault for California wildfires


Pacific Oil and Gas (NYSE:PCG) shares were moving higher during Tuesday's session, following a 7% drop Monday. The stock has seen a recent string of losses on the possibility that the company may be responsible for starting the California wildfires.

PG&E: Post-fire blackouts should be fixed Monday night


By Monday evening, Pacific Gas and Electric Co. plans to have restored power to all customers blacked out by last week's windstorm and the ongoing Wine Country wildfires, a company spokesman said. The utility, California's largest, also plans to ...

The Latest: PG&E expects to restore all power soon


California crews continued to work various wildfires with a steady stream of helicopters on Sunday, hoping to come one step closer to containment of one of the most destructive group of wildfires in state history. (Oct. 15). Media: Associated Press.

PG&E power lines explored as possible cause of Wine Country fires


PG&E power lines explored as possible cause of Wine Country fires. By David R. Baker and Peter Fimrite. Updated 8:28 am, Thursday, October 12, 2017. 60. PG&E crews work to restore power along Old Redwood Road in Santa Rosa on. PG&E crews ...

Why Should Investors Reconsider PG&E Corporation (PCG) And Exelon Corporation (EXC)?


Exelon Corporation (NYSE:EXC)'s latest quote $38.04 $-0.19 -0.29% will find technical support in $37.9 a share and a breakdown below this region would be a significantly bearish signal for Exelon Corporation traders. Any way you dice it, a dip below ...

Fake PG&E letter is latest scam


... email scammers asking for online payments and phone scammers pretending to be Customer Service employees. PG&E employees always carry identification that they will show you. And visits should be preceded by automated reminder calls 48 hours in ...

Thousands of San Francisco PG&E customers lose power Sunday afternoon


UPDATE: PG&E now says power has been restored. More than 8,000 PG&E customers went without electricity Sunday afternoon following an outage, according to the utility company, with 6,000 still affected as of 4:45 p.m.. The blackout began at 2:45, PG&E ...

PG&E Urges Customers, Contractors and Public to Help Prevent Damage to Gas Pipelines and Underground Utilities


The service is also adding seven bilingual Customer Service representatives this year, providing improved language access. “It's high-summer in Northern California, and many of us are doing yard improvement projects, gardening and other ... Senate Bill ...

Burning Man's sacred temple, made possible by logs from PG&E


If you worry that Burning Man has become too corporate, you won't be reassured by the news that desert art festival's sacred temple this year will be brought to you by PG&E. Literally, they're bringing the wood to the party. The utility donated more ...

Heat wave: PG&E approaches record


Even as the nearly weeklong heat wave reached its peak Thursday, the number of Pacific Gas and Electric Co. customers without power fell. The utility missed setting a record for electricity demand Thursday evening, as its 5.4 million customers across ...

PG&E crews working to restore power to businesses


An estimate 50-100 business were still without power at 9:10 a.m.. Officials noted that PG&E Customer Service personnel are currently canvassing the area to alert businesses of the outage. PG&E will be providing claims information to customers who wish ...

PG&E to pay $1.6 million to settle suit over Carmel blast


Pacific Gas and Electric Co. will pay $1.6 million to the city of Carmel to settle a lawsuit over a natural gas explosion that destroyed a vacant cottage in 2014, officials said Friday. The settlement, which the City Council approved Tuesday, covers ...

SF couple sue PG&E over Marina contamination


A San Francisco couple whose home in the Marina district sits atop the remains of an old Pacific Gas and Electric Co. gas plant have sued the utility, saying contamination from the facility threatens the health of their young children. In the suit ...

PG&E's rate hike approved by regulators


California regulators on Thursday authorized Pacific Gas and Electric Co. to increase the amount of revenue it collects from its customers by $1.51 billion spread over the next three years. While substantial, it's a steep drop from the $2.26 billion ...

How will PG&E pay to close Diablo Canyon? Hint: It'll show up on your electric bill


If PG&E's application to shutter Diablo Canyon nuclear power plant in 2025 is approved in the coming months, ratepayers will likely see a new charge on their bills. The company has proposed a short-term 1.6 percent average rate increase to pay for some ...

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