Posted by Anonymous
Trying to pair my Bluetooth headset with my new phone, it's not coming up on device
Read the reviews below to see the experience other people have had when dealing with customer service from Jabra.
Greetings!
I owned a jabra extreme2 for a year now and is satisfied with it. Suddenly it won't charge since yesterday. The red light just blinks whenever I charge it. How am I gonna fix it? What am I supposed to do?
Anticipating a reply soon.
Thank you so much.
I emailed customer service a week ago & I have not gotten a response. I purchased the Jabra BT2046 and this bluetooth does not stay my ear at all and the clip you put around your ear to hold it in place keeps coming off. I want a refund. I purchased this headset on 10/03/15.
Called them today regarding an issue I had while testing a setup - they were knowledgeable and knew exactly what would work (and why it wasn't working for me while testing). I am happy to see this company has turned around their customer service from some previous posts.
Worst customer support in the industry. Ive called Plantronics and they were very helpful. I have called Jabra and emailed them at least 10 times and can't get thru to anyone and never get a response on email. I ordered earhooks because mine kept breaking and they were never sent. Again, no one to follow up with. I'm done with Jabra...