Coach customer service

Please find Coach customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Coach listing at any time if you have new information.

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Customer Service

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Phone: 800-444-3611

  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • Mon-Fri: 8am-11pm EST
      Sat: 9am-7pm EST
      Sun: 11am-7pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

29
Jun

Posted by Anonymous


on 6/29/19 at 12:12PM

I also was told various times that I could return any Coach bags without a time limit. Now they said it has changed to 30 days.
This is not fair to honest customers. The bag and accessories were Beyond my budget. What can I do now?
I still have the receipts and I feel very deceived. Very disappointed.

12
Feb

Posted by Anonymous


on 2/12/18 at 7:13PM

I have a coach tote bag and one of the handles is tearing do you handle on fixing your merchandise?

10
Nov

Posted by Anonymous


on 11/10/17 at 10:36AM

I recently worked with Jan Lieberman in your Northbrook store in Northbrook Court. She was a pleasure. Jan knew her merchandise and was a great help. I bought a gift for a girl friend and unfortunately had to return as it wasn't her style. Jan offered to show us around the store but it turned out as a credit card return. I did buy a pair of gloves. You need more salespeople like Jan.

25
Jan

Posted by RICHARD.FISCHER@CLEVELANDMETROSC


on 1/25/17 at 8:01AM

Keep Getting Unwanted E-mails From Coach. I Have Done A Live Chat Requesting Removal, Done Absolutely No Good. I Have Unsubscribed From Your E-mails Via Unsubscribing In Your E-mails, It Too Has Done No Good.



Quit Sending Me E-mails Regarding Coach Products. I Don't Give A About Your Overpriced Products.

02
Feb

Posted by Anonymous


on 2/2/16 at 7:38AM

Hi....just want to know whether coach hv an on-line agent in Malaysia by the name of Farmount Group Sdn Bhd (Lussonet)
I hv ordered on-line with them & recd item but it doesn't look like original coach
May u guide me how to ensure that the 1 I recd is original coach?
Would appreciate yr response thru my email...tq

View all 7 Coach customer service reviews »
Customer Service Ratings

Based on 84 votes.

3.0

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Coach customer service news
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Arizona basketball coach Sean Miller draws crowd at Pac-12 Media Day but says little

SAN FRANCISCO — Arizona men's basketball coach Sean Miller took his turn at the podium during Pac-12 Media Day at the conference headquarters Thursday in San Francisco. Eight coaches appeared before him and three followed him, but none were as ...

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