Posted by ShopperSue
We docked after a cruise on the Legend on Feb 2, 2014. At the airport I realized I left my wallet in the safe in our cabin. It was Sunday so Customer Service wasn't open. I had to wait until Monday to call. I had debit card, credit cards, checkbook, Durable Power of attorny, cash, insurance cards etc. My entire life is in that wallet. I was told they would do what they could to find it. I waited two weeks and called again. They said the ship had gone into drydock for remodeling and there would be a delay in retreiving lost items from the ship. Another two weeks and I called again. They said they were still receiving items from that particular cruise. Finally March 7th I got a call that they had my wallet. The rep said they had already mailed it and I would get it in a few days. I did receive it the following monday and everything was intact. They remove the cash and mail a check. But they told me exactly how much cash was in it and it was correct. So I am now waiting on the check which they said could take two weeks. I am very impressed that there was nothing, not a dime, missing. Kudos Carnival. I greatly appreciate it.