Posted by Anonymous
The worst experience ever !!
Bushnell customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Bushnell.
25
Dec
09
Nov
28
Oct
Posted by Spottind Scope Problems
WORST CUSTOMER NON_SERVICE - You will sit on hold for hours - just NO RESPONSE - My spotting scope was broken out of the box and when you file online for warranty repair they ask for a SKU Number - except there is no number on my scope and I dont have the box - THEY CALL IT A NO HASSLE WARRANTY - LIFETIME!!!! They say you dotn need a special receipt of papers etc - except u need a SKU number that doesn't exist and wont answer the phone - I guess this means my life is over
04
Oct
Posted by Anonymous
I returned a Back Track GPS to the warranty department. I followed instructions accordingly as described in manual. I have emailed Customer Service and they replied as to call there One Eight Hundred #. I have called for about 3 weeks on numerous occasions. I have been on hold for up to 30 minutes at a time. Emailing Customer Service is a joke! They pass the buck by telling you to call CS. I am now without a Back Track thanks to the Bushnell Company!!
25
Sep
26
Jul
Posted by Litehiker
PLESE update your laser rangefinder ballistics charts for Hornady 6.5 PRC loads and in particular for the new 6.5 mm A-Tip bullets.
I use your 1 Mile ARC 10 x 42 binocular rangefinders and rely on them for hunting. (And yes, I "true" my load on the range before hunting so I know the EXACT differences between my 1 Mile LRF binoculars "suggested hold" and reality.) Great bilnoculars for the price!
Eric B.
BTW, I use your scopes:
COMPETITION-> ERS 3.5 - 21 x 50 W/H59 reticle
HUNTING-> LRTS 4.5 - 18 x 44 W/G3 illuminated reticle
SMALL GAME-> Trophy 1.75 - 4 on my Ruger .22 mag lever gun (Yep, Ruger once made laver action rifles.)
14
Apr
Posted by Robert mazzara
You promised a shipping label 2 weeks ago. I haven't received it yet. Numerous phone calls, faxes, emails. My ion watch stopped working three months ago. I gotten the run around from you people. I bought it in oct. stopped working in December. My next calls are to the better business bureau, states attorneys office. This is absurd. Fax they claim nobody received it. Someone had to sign for it two months ago. Emailed 4 times finally got an answer. They were sending shipping labels two weeks ago. Nothing. I guess if they are stubborn enough I'll go away. Horrible way to do business. Reputable name. Right.
20
Feb
Posted by Anonymous
Good Afternoon! I have called every number listed for Bushnell trying to contact you about a warranty on a pair of binoculars and none of the numbers are working. Quite frustrating to say the least. Will someone please contact me ASAP? Very unprofessional that I cannot reach your office during business hours of 8-5.
11
Jan
Posted by Horrible service
Sent a pair of binoculars in for repairs. Tracking says they recieved it. No one has yet contacted me for any questions concerning the repair. I have emailed customer service multiple time and finally tried the 1-800 -423-3537 several times and the number doesn't work either!!! Very frustrating!
Bushnell is horrible. After this repair, if I even get it back...I don't plan on sending anything back again. Horrible customer service!!!
26
Jul
Posted by musicman 310
I have owned several Bushnell products over the years and all of them are still in great shape and offer me hours and hours of great times and never let me down. I have rifle scopes, game trail camera, binoculars, and use and love all of them. Just wanted you yo know this. It provides me with worry free excitement kniwing that each time I use a Bushnell product that it will perform as expected and never fail me.
Thx
24
Feb
Posted by [email protected]
Hi my name is Terry and I need some help with a Back Track G.P.S. I can't seem to get it to reverse directions to take me back to where I have come from. I have the book but I must be doing something wrong. Can some one give me direction on how to use it. Thanks Terry
