Find the latest Air New Zealand news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
... for more than five decades, dating back to when its forerunner, Tasman Empire Airways Limited operated the Douglas DC-8 powered by the JT3D engine," said Rick Deurloo, senior vice president of sales, marketing and customer support at Pratt & Whitney.
Facebook s'essaie dans le commerce physique aux USA · Terminal carte bancaire : attention, nouvelle arnaque en agences ... THOMAS COOK - Superviseur call center B to C H/F - CDI - (Clichy - 92) · VOYAGES E-LECLERC LA VILLE AUX DAMES (37) - 1 ...
TAKING FLIGHT–Shoes from Allbirds, the Leonardo DiCaprio-backed sustainable brand have quickly morphed into a consumer favorite. Now via a partnership with Air New Zealand, the buzzy brand has ventured into a different kind of accessory, producing ...
The American TV star took to Twitter today and said Air New Zealand was "by far the most accommodating" airline in the world. "Hands down @FlyAirNZ is by far the most accommodating with the most human Customer Service if you are flying that direction ...
New Zealand · Australia · Pacific Islands · UK & Ireland · Europe · Hawaii · USA · South America · Asia · Canada & Alaska · Middle East · Africa · holiday ideas ... to the local community. If you have Customer Service experience, we'd love you hear ...
Der Abgeordnete Nathan Guy sagte, es sei "enttäuschend", dass die Gesellschaft auf ihren Flügen in die USA für Kunstfleisch werbe. "Wir produzieren die leckersten Steaks und Lammfilets des Planeten", schrieb er auf Twitter. Die nationale Fluglinie ...
“Air New Zealand is excited to bring innovative, emerging technology to our customers and create a more enjoyable travel experience,” said Jodi Williams, Air New Zealand General Manager of Global Brand and Content. As the airline embarks on a journey ...
“While the two airlines will continue to compete very strongly across all markets, Air New Zealand and Qantas are known for having a commitment to innovation, Customer Service excellence, operational performance and safety,” Air New Zealand Chief ...
It is typical of ASIAN airlines not to be transparent with maintenance and engine defects to save face with the public on safety.The Australian,USA and NZ carriers have open reporting regimes and only wish CASA was more active like the FAA in its ...
TripAdvisor's review forms ask travellers to rate the airline on legroom, seat comfort, Customer Service, value for money, cleanliness, check-in and boarding, and food and beverage. They also require reviewers to provide a written review. Take the ...
New Zealand · Australia · Pacific Islands · UK & Ireland · Europe · Hawaii · USA · South America · Asia · Canada & Alaska · Middle East · Africa · holiday ideas · Family · Beaches · Budget · Food · Luxury ... are so costly video. My travel life: Idris ...
In a bid to make infant flyers more comfortable, Air New Zealand has unveiled a new flat bed that means children can stay lying down for the duration of the flight. The airline launched its Skycouch in 2011, which allows a row of three economy seats to ...
Air New Zealand's Chief Digital Officer Avi Golan says, “Artificial intelligence has not only given our customers another quick and convenient way for them to interact with us and get travel information, but Oscar has also freed up our Customer Service ...
U.S. travelers to New Zealand will get new flight options in the months ahead as United Airlines extends its seasonal San Francisco-Auckland fights to year-round operation and joint venture partner Air New Zealand adds a new U.S. gateway.
Air New Zealand launched a new campaign on its Facebook and Twitter pages called #EmojiJourney. When users see an #EmojiJourney post on the Air New Zealand Facebook or Twitter accounts, they'll be encouraged to comment or reply with the three ...
By John Macdonald. New Zealand's national carrier and its main airport Monday signed a partnership to target new areas of the Chinese tourism market and to promote New Zealand as a gateway to the Pacific islands. The partnership between Air New ...
Travellers who booked flights with Air New Zealand have been told their bookings won't be honoured – because the airline sold the fares too cheaply. On Tuesday, US time, fares for travel from cities in the United States to New Zealand were mistakenly ...
Robertson will join Matt Fletcher, director for Brand USA ANZ, among others, on a panel discussing their first-hand experience promoting a USA in the midst of a shifting political and social climate to businesses and leisure travellers. Robertson has ...
Deck the halls! It's yet another ad in which the fictional inner workings of Santa's workshop are imagined in elaborate detail. This time around, Santa is a kind of corporate virtuoso, seated behind a desk, where he takes direct calls from kids and ...
Travel agents are getting in on Black Friday fever with cut-price deals, including return fares to eight destinations around the Pacific rim for less than $670. Helloworld has limited economy seats, all priced at $669, to Los Angeles, San Francisco ...
Air New Zealand has been crowned 2018 Airline of the Year. The award marks the 5th consecutive year Air New Zealand has received the top honor in its Airline Excellence Awards. AirlineRatings.com's panel of six judges, who have a combined 180 years' ...
If you can afford the extra $1000 or so, premium economy is worth it on the Auckland to San Francisco route. The airline: Air New Zealand. The route: Auckland, New Zealand to San Francisco, USA. Time in the air: 12 hours 10 minutes. The plane: A Boeing ...
Air New Zealand has teamed up with fellow New Zealand company, Soul Machines, to showcase a digital human powered by artificial intelligence at a recent event in Los Angeles with a view to exploring how this fast-evolving technology can help travelers.
Air New Zealand has hinted at direct flights between Auckland and New York. CEO Christopher Luxon "envisions" flying to US hotspots New York and Chicago once the airline had the right planes, Forbes reported. "We are one of the top five airlines in the ...
Sure, these particular birds don't have wings and are a flightless as Samsung's ostrich. But that doesn't deter Pete, the feathered free-spirit introduced via CGI in Air New Zealand's cheeky first global brand campaign from True Limited. Voiced by ...
This year Air New Zealand, along with its JV partner United Airlines will operate over 40% more capacity into mainland USA than it operated five years ago. That's an additional 300,000 seats in 2017 so it's certainly an exciting time to join the region ...
Air New Zealand has introduced a new 'social robot' that will help busy passengers at Sydney Airport, and his name is Chip. Airport experiment: Airline introduces human look-a-like robots in Customer Service roles. Air New Zealand had introduced a new ...
Air New Zealand says it is optimistic about the year ahead as the competitive environment eases after reporting a 17.5 per cent decline in full year profit in 2016/17 as it battled the arrival of new entrants into its home market. Net profit for the 12 ...
Air New Zealand is to add almost 60,000 seats between Auckland and Honolulu from April to October 2018, an increase of 75% compared with this year. The airline will operate an additional 94 return services during the period, moving to daily flights and ...
Air New Zealand has launched direct Boeing 787-9 flights between Auckland and Haneda Tokyo in Japan. The new Haneda service will depart Auckland on Wednesdays, Fridays and Sundays until May 2018, offering customers a second point of entry to the ...
Air New Zealand is to nearly double capacity on its seasonal Auckland to Denpasar Bali service in 2018, and also extend the season it flies there by almost two months. The airline currently operates two services per week from Auckland to Denpasar ...
This is the full-length version of Air New Zealand's new safety video: A Fantastical Journey. Starring Hollywood actors Katie Holmes and Cuba Gooding Jr., the four-minute clip debuted on Tuesday evening and is the latest in a long line of celebrity ...
Hollywood stars Katie Holmes and Cuba Gooding JR are the stars of Air New Zealand's next safety video. Behind-the-scenes footage of the video shows Holmes, who got her big break on US teen TV drama Dawson's Creek, in what looks like white pyjamas ...
In-flight employees will be equipped with a Microsoft HoloLens to provide a regular stream of information that will help improve interaction with travelers. Ido Lechner, Home Editor. 26 may 2017. Looking to attract customers and build upon its overall ...
Air New Zealand is working on improving Customer Service by cabin crew by increasing the amount of information available to them for each client. It would automatically display data such as a customer's preferred meal and drinks choice, onward travel ...
Air New Zealand is giving travellers a sneak peek into what the future of inflight service could look like. The airline has been working with information technology service provider Dimension Data on unique software for Microsoft's augmented reality ...
For example, cabin crew visit Disney and Celebrity Cruises to pick up Customer Service tips. Announcing Air New Zealand's top spot on the Australian Reputation Index, AMR research group's managing director Oliver Freedman said it was highly unusual for ...
Mr Freedman said strong marketing in Australia and a focus on Customer Service has likely led to the jump for the airline. A canny approach to marketing helps, using celebrities and All Blacks for in-flight safety videos, he said. Air New Zealand chief ...
Rugby's Bledisloe Cup. Cricket's Chappell-Hadlee Trophy. Now a New Zealand company has taken the title of Australia's most reputable firm. Air New Zealand has grabbed number one spot on the annual Reputation Index produced by research group AMR ...
Travellers heading west from the UK to New Zealand may soon be able to avoid the onerous requirement to clear US border control during the refuelling stop at Los Angeles airport (LAX). Unlike almost every other country in the world, the US insists on a ...
Air New Zealand Limited is the national airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 21 domestic and 31 international destinations in 16 countries around the Pacific Rim and the United Kingdom.
With visitor numbers between New Zealand and South Australia continuing to soar, Air New Zealand has announced that it will start flying its twin-aisle Boeing 787-9 Dreamliner aircraft between Auckland and Adelaide from October 2017, significantly ...
Today we travel from San Francisco (SFO) to Auckland (AKL), on board Air New Zealand's economy 777 service. Flying out on a Friday night, I was surprised to see the plane not just full, but overbooked – which seems to lend to the argument that this ...
Air New Zealand is dipping its toes into artificial intelligence, launching a Customer Service chatbot that helps passengers with common queries. The airline hopes Oscar, full name Bravo Oscar Tango, will become a "virtual travel assistant", helping ...
Virgin Australia is the latest airline to undertake evening services to and from Queenstown. The airline said it planned to operate a night-time departure from Queenstown to Brisbane on Fridays and Sundays during the winter ski season between June and ...
It's the song that everybody sings in the run up to Christmas. But now there is a special version of Winter Wonderland which has been turned upside down for Air New Zealand. The airline have hired Boyzone's Ronan Keating to record the Christmas classic ...
Air New Zealand is adding more than 80 extra flights to and from Auckland to allow Adele fans to see the British singer on her first New Zealand tour. The airline will operate extra services between Auckland and Wellington, Christchurch, Dunedin and ...
Air New Zealand has taken the title for the world's best airline for 2017, according to AirlineRatings.com's Airline Excellence Awards, which rates airlines on a variety of categories that include best class cabins, catering and lounge options, and ...
Air New Zealand has been crowned best airline in the world for the fourth consecutive year, with British Airways and Virgin Atlantic also rated in the top 10 in the global rankings. Etihad's opulent suites secured the carrier the accolade for best ...
By far the worst airline Air Canada with zero Customer Service! Like · Reply · Jan 10, 2017 10:53pm. Kate Petre ·. Brisbane, Queensland, Australia. I've flown with a lot of long haul airlines and Emirates is by far the best - Skytrax ... USA. Contains ...
