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In the last two years I have spent over $2000.00 at Boscov's. These purchases consisted mostly of jewelry which requires me to bring it back twice a year for cleaning and checkup with the warranty I purchased. On Nov. 26,2011 I took the jewelry to Boscov's in your Dover Delaware store at about 10 a.m. A lady(?) named Carol (approxamately 50 to 60 years old) told me that she was by herself and the she would have to take care of the people buying first,even though she did not give me a chance to tell her that we were also shopping for engagement and wedding rings. There were 4 or 5 other sales people at the other jewelry counters. When I asked how long it would be she barkes 10 to 15 minutes. After almost 1/2 hour another employee who noticed how long I had been waiting came over and took care of me even though there were shopping customers waiting also. Unfortunately I will still have to come to your jewelry deptartment twice a year to keep my warranty in tack but I won't be bringing any new jewelry. By the way I did buy engagement and wedding rings at Zales where we were treated with respect>


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