Boscov's customer service

Contact information related to Boscov's customer service, customer support and technical support can be found below. While here, check out the Toolbox on the right side of this page and don't forget to bookmark this listing for Boscov's with your favorite sites.

Customer Service

Update this Department Add a Comment
  • How to reach a live person:
    • Press 6
  • Hours of Operation:
    • Mon-Sat: 9am-8pm EDT
      Sun: 11am-5pm EDT
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


A security tag was left on something I purchased (by a very rude cashier who made me feel as if I was bothering her when I asked to be rung up). When I returned to have it removed I bought something else and ANOTHER security tag was left on. On my 3rd visit to have the tag removed the cashier did not speak to me and was talking poorly about another customer with the stock guy the entire time she was ringing me out. No thank you, goodbye or anything. Again as if I was bothering her. Worst customer service of any store I've shopped in.

Posted by Anonymous


Since the store you had at Marley Station is still empty would you come back. I love your store but there is none around me. I know lots of people I talk to miss your store. JC penny and Sears are at Marley but they have really gone down hill. Please think about re opening the store at Marley Station Glen Burnie Md.

Judy Rhodes

Posted by Anonymous


I just tried to call customer service to have a payment taken out of my account. I could not get my call to answered by anyone, in fact the phone would not even ring on your end. Lousy phone service as well as customer servise.

Posted by Anonymous


I am a long time customer of Boscov's Exton, Pa store.

I would like to comment on Michael Carey manager of the Shoe Department.

Michael always is pleasant and helpful. On my visit today, although the department was very busy, he stopped what he was going to help me find the perfect sneeker and size for my need. This isn't the first time he has done this.

He is an asset and credit to your store and his customer service skill is exceptional.
I Love my Boscov's!!!

Posted by moorestown nj


moorestown store

I have been shopping many years and have never had such good service inthe women' accessories dept,socks,slippers ,etc
I believe the young womsn's name was evonne or yvonne. She went ou tof her way to find the right size of boots for me making several trips to the storeroom..She wa beyond helpful and should be recognized.

thank you Claire Scott

Customer Service Ratings

Based on 115 votes.

3.0

Customer Service Scoreboard

See detailed Boscov's customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Boscov's hours of operation for locations near you!. You can also find Boscov's location phone numbers, driving directions and maps.

Boscov's customer service news

Boscov's Brings Family Atmosphere to Woodbridge

Being a family-owned department store chain, it's no wonder Boscov's aims to keep “family” in mind, especially when it comes to customer service. Boscov prides himself on customer service, Senior Vice President and Director of Stores, Gary Boyer ...


Bulletin Board: Boscov's seeks used cellphones for law enforcement program

The Boscov's department stores chain has renewed its 9-1-1 Cell Phone Bank program and encourages shoppers to drop off used cellphones at the customer service desk in any Boscov's. Those phones are given to affiliated law enforcement agencies for ...


Shoppers from around region flock back to Boscov's

He said Boscov's did extensive renovations to the building and is focusing on "honest pricing" and customer service to attract people regionwide. The company plans to open one store a year, the next one in New Jersey next summer, Boscov said. He said ...

Related Companies

Listings for companies similar to Boscov's: