Posted by Anonymous
Extremely poor service in Frederick, MD store today. I waited at the cash jewelry-area cash register for 5-10 minutes while the employee (Lorena) who came into the area AFTER I began waiting in line to pay for items I was holding waiting on other customers. She even rang-up one of those other customers at the register in front of me and walked away. The other employee who was there prior to arrival (helping another customer when I approached the cash register) of Lorena didn't tell Lorena I had been waiting, Lorena didn't ask who was there "first" -- nothing. Both employees ignored me.