Boscov's customer service

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Customer Service

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  • Hours of Operation:
    • Mon-Sat: 9am-8pm EDT
      Sun: 11am-5pm EDT
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User Reviews

Posted by Anonymous

A security tag was left on something I purchased (by a very rude cashier who made me feel as if I was bothering her when I asked to be rung up). When I returned to have it removed I bought something else and ANOTHER security tag was left on. On my 3rd visit to have the tag removed the cashier did not speak to me and was talking poorly about another customer with the stock guy the entire time she was ringing me out. No thank you, goodbye or anything. Again as if I was bothering her. Worst customer service of any store I've shopped in.

Posted by Anonymous

Since the store you had at Marley Station is still empty would you come back. I love your store but there is none around me. I know lots of people I talk to miss your store. JC penny and Sears are at Marley but they have really gone down hill. Please think about re opening the store at Marley Station Glen Burnie Md.

Judy Rhodes

Posted by Anonymous

I just tried to call customer service to have a payment taken out of my account. I could not get my call to answered by anyone, in fact the phone would not even ring on your end. Lousy phone service as well as customer servise.

Posted by Anonymous

I am a long time customer of Boscov's Exton, Pa store.

I would like to comment on Michael Carey manager of the Shoe Department.

Michael always is pleasant and helpful. On my visit today, although the department was very busy, he stopped what he was going to help me find the perfect sneeker and size for my need. This isn't the first time he has done this.

He is an asset and credit to your store and his customer service skill is exceptional.
I Love my Boscov's!!!

Posted by moorestown nj

moorestown store

I have been shopping many years and have never had such good service inthe women' accessories dept,socks,slippers ,etc
I believe the young womsn's name was evonne or yvonne. She went ou tof her way to find the right size of boots for me making several trips to the storeroom..She wa beyond helpful and should be recognized.

thank you Claire Scott

Customer Service Ratings

Based on 115 votes.


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Hours of Operation

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Boscov's customer service news

Boscov's Ready to Roll

With about 250 employees at the store, Boscov said the company focuses on providing strong customer service along with low prices. "The work ethic of the people in this area is unbelievable. Our co-workers are our secret weapons," he said in commending ...

BUSINESS NEWS: Boscov's, 911 Cell Phone Bank are collecting old cell phones

Residents who have unused cell phones are encouraged to drop them off at the customer service desk at any Boscov's location. For more information on the 911 ...

Boscov's Brings Family Atmosphere to Woodbridge

Being a family-owned department store chain, it's no wonder Boscov's aims to keep “family” in mind, especially when it comes to customer service. Boscov prides himself on customer service, Senior Vice President and Director of Stores, Gary Boyer ...

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