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I purchased Roxio Creator Pro 2012 via download. Started download Friday at 5 pm and it took till Sunday afternoon just to download on a brand new computer. I had problems and was told by email tech support to uninstall and start again. I did this 3 times! Finally got tech support live and he couldn't download either! Was told to ask for refund. Bet I don't get that either! What a rip off! Bad customer service and rude Facebook moderators! Scam scam scam


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