Posted by I'M SUING NETZERO & WITH GREAT P
These phony, so called "tech" reps for NetZero (in my case a "Randy Rider" whose real name is probably Rafi Punjabi who lives in Mumbai, India) are completely useless as I am on my 3rd attempt at trying to get them to fix several vexatious glitches they have caused, i.e., after I've received a business email from someone and click on "Reply" or "Forward" all my damn computer does is put the word "Loading" above my incoming emails and, of course, it NEVER does "Load", and I purposely waited fifteen minutes once for that to happen but, no such luck!
Thew other vexatious glitch that's been happening for some time now is that three gibberish symbols (an 'A' with a flat bar across it's top, a curved 'E' with two horizontal bars coming out if its center and/or a small symbol for Trademark (TM) or a small square box), have been replacing the places in my typed messages where I've used quotes ( " ), apostrophes (') and one other conventional English grammar punctuation symbol!
At other times, I also get a black diamond shaped object with a white question mark
( ? ) in it's center and that, too, replaces the quotes, apostrophes and some other punctuation symbol.
NOW COMES THE GOOD PART!!!
In my very last email, I told the "tech rep" that I'm going to sue NetZero in Small Claims Court in the Superior Court of the Northern California county where I reside
for Intentional Infliction of Emotional Distress, Intentional Interference with Economic Endeavor and a few other choice, but highly appropriate, legal theories then have NetZero's CEO Mark Goldston, CFO Charles S. Hilliard and President/Chief Technology Officer Ronald T. Burr, the
NetZero corporation, their parent company and whomever else I deem accountable to me for their egregious errors and failures to remedy all of my existing computer email problems which have been caused by them and which they have failed to remedy, served with my lawsuit and then await the results after they've all become aware of this very pissed off customer (quite possibly FORMER customer) as I'm STILL paying for their crap when "gmail" is a much better product and is F-R-E-E to boot, duh, a real no brainer, huh?
That's it for now folks, wish me luck and to those of you who just might care to keep tabs on my progress in this evolution, please do so at your leisure!
Best to all, Bob Stack