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Wachovia charged me a fee which caused my account to be overdrawn. When I went to the bank and spoke with them, they gladly removed the fee. However, when I asked them to remove the overdraft caused by their fee, they could not. If they can remove the fee that caused the overdraft, why can they not remove the overdraft. Their answer at the bank was that the computers were programed such that they could not override their response.


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