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I received a letter from chase bank stating that they would close my 4 accounts within 2 weeks. I called chase at night. After waiting on line for ~10-15 minutes I got a customer representative who told me that she was calling a specialist to answer my question. She put me back on the queue. After waiting for another 10-15 minutes on line, I got a rude person that her answer was we are closing your accounts according to chase policy. Which policy !!! I asked. She wouldn't answer. I told her that I would accept it if she said I didn't know. I asked for supervisor and waited on the line again, but voila, no supervisor was available. She promised that somebody would call me on my cell phone. Of course, no one did. I went to another branch next day near my work. I asked her to close my accounts and I asked her why chase wanted to close my personal accounts. She said she didn't know. I closed my personal and business accounts and unfortunately for chase which lost not only a customer but a lot of money too ( I closed business accounts as well). No questions, I felt furiated for not having any reason to close my personal accounts while they send me coupons for $50 or $100 to open new accounts previously. Bye bye Chase. Bad banking.


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