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I was facing problems while trying to copy files on to my Iomega Screenplay Pro HD wirelessly without having to connect to my desktop. Though the product clearly states it supports wireless access I was unable to do it despite several tries. I gave up my attempts as it said no SSID detected. I called Iomega customer service and they were quick enough to set right the connection for me. The technician who attended my call was not only good mannered but knowledgeable enough to sort out my problem quickly. Thanks for your timely help.


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