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i just got off the phone with compaq customer sevice via india. all i needed was a new prod key# so i could re-activate windows xp. aftger getting all my info she stated that she couldn't help me because my computer was out of warranty unless i pay $49 for onetime help or $99 for one year customer service. after telling her i don't need them to fix anything just some #'s. she still maintained i need to pay. i then asked to talk to her supervisor and she told me that i could only talk to her supervisor if i payed for sevice. i asked for a phone # in the us and she gave me an 800# supposedly to speak to someone here. haven't tried it yet but i'll have to think twice about buying another hp or compaq computer again.


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