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buy.com is the only online retailer that I have ever had any problems with.. their customer service is horrible. I tried to return an order that I purchased for christmas and they have yet to post the return to my credit card (its now march). I have called dozens of times and they try to blame it on my credit card for not having posted the refund. They continually have a "specialist" review my transaction and get back to me. I have still never received a call back. I will never purchase from them again


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