Posted by Gin
Wish I had read all these comments before! I loved the one that said worst waiting music ever!!!! If you know you know!!! Never have talked to a real person and live chat ( with AI????) is enough to make me throw my phone!!
Hoover customer service
Quickly locate Hoover technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Hoover page at any time.
- How to reach a live person:
- Press 1 for English
Press 6 for customer service
- Press 1 for English
- Hours of Operation:
- Mon-Fri: 8am - 7pm EST
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- TTI Floor Care bought Hoover so this is the number to their office
User Reviews
11
Jan
27
Nov
03
Aug
Posted by Anonymous
I don't think there even a customer service at all!! I've calling and live chat on their website for days and weeks and always say they are closed or just ended my chat whenever I start!!! so frustrating!!!!
I've bought a cordless vaccum and an extra battery and got a charger by mistake, I paid for the FEDEX to returned the charger and now I can't get hold of anybody for my refund, not only I lost money on the charger $50, I now lost $50+ $25 on Fedex!! so $75 of total lost and time I spent chasing them!!!
Don't buy from them directly if you need any help or warranty service!!!!
19
Jul
18
May
Posted by Online Frustration
I just purchased a new Hoover Power Scrub XL but it will not dispense water. I have watched all the videos and followed all the detailed instructions. So, I called Hoover last night to find out they are closed. Now I call back during regular business hours and cannot get a person on the phone for the love of money! What ever happened to good customer service? We need to get away from all this new technology that replaces people and their jobs.