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Why call it Custome Service - call it Customer Con. Was told my card did not exist anymore - opened a new one had not idea it as a Visa GAP I did not want - somehow my old account DOES exist and payment was posted to it and not the VISA account. Multitudes of outsourced personelle w/bad canned speaches and not real power are hounding me for payments, late fees, then they say they see the mistake and it will be changed and statement after statement shows my credit going down the tubes... I assure you that when this matter is cleared up - I will not do businees w/GAP again - their prices are high for the quality they put out - they get people in on fantastic sales but in the end neither the clothing, shopping experience or this one is worth it...


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