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Now Delta...
I had a very positive experience. Everyone was very helpful and considerate. I was afraid of what I'd be dealing with after reading other comments, so was pleased to find such good service.
Reaching a computerized message is always annoying and time consuming, so I did try the trick of hitting the # symbol instead, and found a human after only 3 clicks. However, I also tried the 800 number and got through to a representative quickly also.


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