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I purchased excercise bicycle from Proform November 2022. It was delivered missing parts. I have made numerous attempts to rectify the situation. I was on hold for 4 hours (wanted to see how long it would take to respond to a call so left the phone next to me while I worked - I finally hung up disgusted). Here it is January 2023 and I still do not have the part. One attempt to get someone to help me on a chat, I was told that it may be another 6 weeks. I will never purchase from proform again. I would not recommend this company to anyone. I would rate them a 0 ... they do not even deserve a 1.


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