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I had a problem at one of your dealer locations. Owner would not listen to my complaint. Pointed his finger right in my face and called me a liar. He was yelling in front of everyone in the store. I really thought he was gonna hit me.. He's a very angry man and should not be able to treat customers the way he does.. It took them almost 3 weeks to fix my chain saw. And I told them I would like my old parts. And he threw them away. I feel like they were mine and I specifically told him I wanted them. He lied about the problem. Chain saw is just over 2 years old.... Like I said , the problem was I wanted my old parts and for som3 reason, he didn't want me to have them. I am calling the BBB and I also want to file a complaint on this man and the business. How do I go about this. They had my saw 18 days to replace a carburetor and a coil.... And I called and spoke several times to them.


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