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I have been trying to call my nearest Duane Reade at 94 and Broadway, NY, NY 10025. where I get my medications from. I have called several times today and have been put on hold for almost 1/2 hours and no one comes on. I called at different times during the day and I am told that they are with another customer. I hold and hold and then get disconnected. This is not acceptable and totally disgraceful. I am a senior and need questions answered. What is happening that we can't get anyone on the phone.


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