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Spent nearly 2 hours with tech support through 'chat' finally told needed new SIM card. Transferred to someone (Mark) who said couldn't take payment from me, but told me card was $.99, shipping no charge and delivery 2-3 days and advised to 'click' on site listed. Site wanted provider name, but wouldn't accept Net 10 as provider name. Regular site charges $.99 for card, but charges for delivery and date of Dec 28 (2 weeks!) Needless to say not happy with waste of time an still no SIM card ordered.


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