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Horrible. Called twice to ask if their Romaine lettuce is under recall and where does their bagged lettuce come from. First time was a person who did not speak English well nor could she understand my simple questions. She disconnected me. Second person had ZERO idea where it came from or of it was safe. (E. coli isn't something to mess with) .Just assured me that if I got sick, Sam's Club would take responsibility. Really? So, next I got on CHAT. Zero idea. Couldn't answer the two questions I asked. (recall and origination). Next I emailed. Took days for a response. Well, the person is in a "back room office" and suggested I call the office again. When I told her I did...TWICE , she gave me another phone number to call. When I called her out on maybe she should find out the answers and email me, she responded by saying she's in a back room office. Like what, a dungeon of some sorts?

Frightening that NO ONE at Sam's Club knows where their bagged lettuce is coming from, doesn't care, and can't answer if it's safe, under recall or where it originates from!


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