Sam's Club customer service

Please find Sam's Club customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Sam's Club listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Keep pressing 0 until the recording transfers your call. Took me about 10 times!
  • Hours of Operation:
    • Monday - Friday
      8:00 a.m. - 8:00 p.m.

      Saturday
      9:00 a.m. - 5:00 p.m.

      Sunday
      10:00 a.m. - 6:00 p.m.

      All times Central (CST)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

Posted by Anonymous


Yous Sams store located in Miramar Fl has very poor customer service skills manger or the person behind the counter is verbal loud talking the worker whose checking for sams cards any more info please contact 7542352153

Posted by Anonymous


Customer service for the online accounts does not exist. I am cancelling my membership after sitting on hold for over an hour; calling back at another number and holding again for close to an hour again. SO HOW STUPID WAS I... my own fault for not dumping them after the first call. And all because my account was locked up and I wanted to pay my bill

Posted by Anonymous


Store #9730 shopping day 08/03/2014.between the hours of245 thru 4.00 400 is the time I checked out.there was only 4 cashiers on this day and time with a line of about 35 -40 people waiting to check out.A manger was asked to open more cashiers she said that's all she could provide. After about 15 minutes in line finally more cashiers were added only because a custeromer was videoing the problem,I sure hope it will be sent in to Bentville office what we have to put up with after shopping to check out.

Posted by jackie schon


Please carry dr. teals bubble bath and simply orange 64 oz. jug of orange juice and plus snausages snawsomes also.

Posted by Anonymous


On June 17, 2014 I wrote a check for $45 for membership dues which were due the first week of July. Today when I attempted to make a purchase at Sam's in Pensacola, my card had not been renewed. This is ridiculous in the technological age in which we live. I should have received credit for paying my membership dues the day after it was received by Sam's. There are always long lines to check out at Sam's. This is also unacceptable. I know your corporation is huge, and you really don't care about these issues. If I ever received credit for payment, in the future I will shop at Sam's only when absolutely necessary.

Customer Service Ratings

Based on 171 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Sam's Club customer service news

Man pleads guilty in Willow Grove Sam's Club felony case

Police obtained security footage and witnessed Bray placing the cash from either one of the registers or the customer service desk and into a cash bag. He would take the cash bag into the rest rooms. The asset protection manager found signed refund and ...


Sam's Club Layoffs Indicative of Other Wal-Mart Troubles

Amid growing criticism over product quality, customer service and slow checkout lines, the corporation also faced bribery charges over its Mexico operations and being labeled as one of America's worst paymasters. As Sam's Club employees brace for the ...


Sam's Club Quietly Tests Subscription E-commerce Program

... by the brick-and-mortar store to pick the items up on the same day. At one time that seemed like a natural extension of e-commerce, but customers do not appear to agree. Free shipping and great customer service are seen as the drivers for e-commerce.

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