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I had an extremely long wait to talk with someone, Maybe even longer than dealing with cable or phone, but thankful for the classical music used for waiting. With the speaker phone on, I continued working. When someone finally answered, he was extremely helpful, courteous, and handled all my questions with ease. I was frustrated with the wait, but they are the best store around and very busy. Put your phone on speaker and go on with your day's activities until they answer.


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