Flag Holiday Inn Customer Service Review

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I am upset because I booked a hotel in Tampa for 2 nights from april 14-16,I booked to stay at the holiday inn express 8310 Galbraith Rd,Tampa and somehow hotels .com switched me to 2807 E Busch Blvd,an area we had purposely avoided.I paid the rate for the better area but got the rougher area we did not want.Since confirmation for holiday inn came immediately I did not check the address as I can�¢ï¿½ï¿½t imagine anyone would do such a thing as bait and switch!I only realized the error when we were approaching tampa and I looked for the address to input into my gps.This is very unfair practice and I am very unhappy.I wanted a certain ambience for my kids to walk around outside and not be in such an urban setting.I am informing you so this does not happen to someone else.I will be informing American express about this too.Is this normal business practice for holiday inn and hotels .com?My email is and I would like someone tocontact me about this


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