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Subject: Re: Kmart.com Order Please share this with Sears and understand this is not about Kmart.



The order has been handled as a return in the store. You should move that manager up to your department and allow her to teach your department how to handle such things. It might actually stop you from wasting the companies money on another 72 hours of looking into this issue. I have my money back but still should be paid for the time I spent on the phone talking to people that don't speak good English and waiting on a return call from their supervisor that I never received. Better yet just quit


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