Kmart customer service

Kmart is a chain of discount department stores headquartered in the United States. The company is the third-largest discount retailer in the world. Kmart's customer service is available via toll free number and several online support options.

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General Customer Service

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Phone: 866-562-7848

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  • Hours of Operation:
    • 6:00am - 12:00am CT
      7 days a week
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User Reviews

17
Jul

Posted by Anonymous


on 7/17/19 at 3:49PM

The worst place to deal with they are liers

26
Feb

Posted by Anonymous


on 2/26/19 at 10:45AM

trying to print a return label is impossible. No so HAPPY.

09
Oct

Posted by KATHY


on 10/9/18 at 5:28PM

I Called 1 Cs No Tonight And Got Puerto Rico (i Had Called This No 2 Days Ago With No Problem).

The 2d No I Called The Rep Knew Nothing So I Asked For A Supervisor He Put Me On Hold Forever - I Doubted Whether He Was Coming Back - Well The Supervisor Called Back And When I Asked Why A Shipping Charge Keeps Showing Up On My Online Order He Said I Should Order From Him. After Repeating And Explaining My 3 Items I Gave Up. He Explained I Can Only Get Free Shipping On $99 Or More. I Said That Is Not What It Says On Line. I Gave Up On Himas Well.


All Items Are Sold By Kmart.

I Had A Chat 2 Days Ago And Was Told I Had To Open An Acct With Sears To Track My Kmart Order! I Didnt Have A Mobile Phone So Couldnt Do That - This Was After I Said I Did Not Want A Sears Acct. I Told Him I Have Never Had A Problem Like This Ordering On Line. Shipping Is Only $6.99 But Im Just Angry That No One Knows Anything - So Quit Sending Me Msgs Telling Me To Check Out!

16
Sep

Posted by Anonymous


on 9/16/18 at 12:46PM

The oxon hill store called cops instead if helping customer in shoe department who was asking for help and never got it started helping herslef but didnt steal anythingwas just looking for shoe they called 4 cops who did apologize but store didnt

29
Jul

Posted by Anonymous


on 7/29/18 at 7:03AM

worst experience ever. tried to return a defective pool float. told it was opened and could only exchange. was a poorly made and did not want another one. manager was very rude. only store that will not allow returns on opened products. It was only a box with top opened. told mgr to just keep it and left. he could have cared less about an unhappy customer.

View all 1,610 Kmart customer service reviews »
Customer Service Ratings

Based on 175 votes.

2.3

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Returns & Refunds

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

Find Kmart hours of operation for locations near you!. You can also find Kmart location phone numbers, driving directions and maps.

Kmart customer service news
Triad Sears, Kmart stores look like they'll survive - for now - as company enters bankruptcy

The Triad Sears and Kmart stores have made it through the initial cut and aren't expected to close this year, according to a posting of closings by USA Today. Sears said the stores being closed are “unprofitable” with liquidation sales “expected to ...

46 Sears, Kmart stores to close nationwide in November

Sears Holding Corp. is closing 46 unprofitable Sears and Kmart stores in November. States where Sears and Kmart stores are closing include California, Washington, Florida, Georgia, Ohio and Texas. >> Read more trending news. Workers were told this ...

Kmart purchase proposal sparks concern among Platteville business owners

But during this week's council meeting, Troy Eichmann, chief operating officer of Furniture Mart USA, which owns and operates Ashley HomeStore at 1525 U.S. Business 151, said his business has a “vested interest” in the continued presence of a retail ...

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