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Customer service is terrible. Only 1 phone number. You have to listen to countless phone trees in their entirety. When, after a long delay, you do get to talk to a real person they transfer you for yetr another long delay. I retired in June 2017, it is now January 2018. Pers 912 has send my retirement paperwork to DFAS several times and still nothing has been done. I would complain to someone, anyone, but there is no other phone number to call and I can't find any avenue to voice my frustration. I'm currently on hold again and since the wait time is extreme I knew I would have plenty of time to write this comment. It amazes me that some people want the government to control the entire nations health care.


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