Hamilton Beach customer service

Hamilton Beach is a manufacturer of household consumer appliance such as blenders and slow cookers. Hamilton Beach also sells commercial restaurant equipment in North America. Hamilton Beach offers customer service by toll-free phone and form submission.

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Customer Service

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Phone: 800-851-8900

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    • Just dial 0 when recording begins
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User Reviews

15
Nov

Posted by Anonymous


on 11/15/23 at 11:22AM

I purchased a Hamilton Beach microwave this summer at Walmart. Just recently the microwave was sparkling fire. Thankfully I was in the kitchen and was able to turn it off and unplugged it. I called Hamilton Beach to tell them what happened and was asked do I have the box or the receipt. I'm like who keeps the box or receipt for an appliance for months. I don't. If I knew that the microwave was not going to be any good after 4 months then I wouldn't have bought it. They ask for the info that's on the back of the microwave. I gave it to them. Then I was told to take it back to Walmart. Walmart said for me to call Hamilton Beach. Now this is a run around. Hamilton Beach said it's nothing that they can do. I'm like what I paid 79.99 plus tax for this microwave and when I purchased it. It didn't say to keep the box or receipt because it will catch on fire. I left a message for corporate to call me and I haven't received a call back yet!

21
Jul

Posted by Edward


on 7/21/23 at 2:54PM

Hamilton Beach obviously does not honor their warranties they don't honor their word they told me they was going to send me an email how to return a product which is faulty and they never done that. I will never ever ever buy a Hamilton Beach product ever again. And neither will anybody in my family after my experience experience

20
Feb

Posted by VEE


on 2/20/23 at 1:33PM

Hello, I Agree With Previous Comments. Hamilton Beach Does Not Answer A Phone And Their Emails Are Cookie Cutter Same Response For All. I Thought Buying An American Product Would Be Smart But It Has Not. I Will Never Buy Hamilton Beach Again. Shameful

03
Jan

Posted by Anonymous


on 1/3/23 at 11:36AM

Purchased on Amazon Hamilton Beach deep fryer. Upon first use chicken would not cook all the way thru and burned on the outside heat was not holding consistant. When dissassembling for clean up found that when the black liner was removed from outer shell it was lined with cardboard, yes cardboard not a insulating material. Sent CS a message no reply Left feedback on Amazon of same and spoke with CS they were kind enough to refund me in full without returning the unit which that I'm grateful However approx $60 in oil & food lost. I would assume this issue could be potentially dangerous but it doesn't seem that it matters to Hamilton Beach. I will not buy another one of their products.

18
Nov

Posted by Laurcresha


on 11/18/22 at 8:31AM

I purchased a replacement coffee carafe directly from Hamilton Beach and it's been 10 days and I still haven't even received a tracking number. I tried and couldn't get through by phone to speak with with someone
or receive an email that at least allows the ability to reply to a human representative. I'm so disappointed. I'm trying to cancel my order but I haven't been successful yet. I thought replacing the part directly from the manufacture would guarantee the best fit instead of a compatible part. This well known and established company should be ashamed to have such negative reviews and non responsive customer service. Will Never buy another product from Hamilton Beach again.

View all 106 Hamilton Beach customer service reviews »
Customer Service Ratings

Based on 156 votes.

2.7

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Hamilton Beach Manuals

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Jamba Juice Company has entered into a multi-year licensing agreement with Hamilton Beach Brands Inc. to create a line of Jamba Juice-branded blender and juicing products. The products, set to launch this month, will be aimed at the retail market.

Hamilton Beach Brands Inc. acquires Strongsville-based Weston Products LLC ...

Hamilton Beach Brands Inc. of Richmond, Va., said it has acquired Strongsville-based Weston Products LLC from Highgate Capital LLC. Under Hamilton Beach, Weston Products will become Weston Brands, the company said in a news release. Hamilton ...

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