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Hello, Our refrigerator completely stopped working on December 27th. We are being told that they cannot get to us until Friday, January 5th. We purchased this Kenmore in August of 2016, so it's only been 16 months. This doesn't seem like good customer service to us. All of our appliances are Kenmore. I have family that works at Lowes and they tell me that Lowes just picked up Kenmore. Can you help get someone here before Friday?


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