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I placed an online order for same day pick up on 12/19/17 and it was four days later and it was still being processed and the Kmart did not answer their phones. I then called customer service and cancelled the order and was told I would be reimbursed within 72 hours. I was reimbursed on 12/23/17 and now TODAY they charged me the for the entire order AGAIN! I called the store and of course no answer for over 2 hours. I contacted customer service again and they stated they would look into it and I should have my money within 72 hours. Kmart had NO RIGHT to charge me again without my permission on an order that I ALREADY CANCELED. I will never shop at Kmart again, horrible service on the telephone and their store in Somerville, MA does not answer the telephone. I had to go to another store and buy my xmas presents since the order was never processed and now I have to wait yet again for MY money. Highly disapointed.


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